Elaine Ton
Las Vegas,NV
Summary
Highly effective worker and able to adapt and anticipate guests' needs. High energy, sociable with a dedication to positive customer service. Maintain a positive attitude while providing fast and friendly service in a fast paced environment.
Overview
8
8
years of professional experience
Work History
Guest Teacher
Clark County School District, CCSD
09.2024 - Current
- Promote positive learning environment in classrooms for students in grades K-12
- Instruct students in lesson plans that had been created by teacher
- Fill in for ill, vacationing or serving classroom teachers faced with jury duty or other demands
- Follow classroom plans left by class teacher to continue student education and reinforce core concepts
- Upheld classroom routines to support student environments and maintain consistent schedules
Cashier
Honey's
03.2024 - Current
- Greet customers and drivers entering nightclub
- Work flexible schedule and extra shifts to meet business needs
- Operated cash register for cash and credit card transactions with excellent accuracy
- Upsell bottle packages
- Arrange schedule pickups on th ephone
Customer Service F.O.H
Apple Inc. (Caffe Macs)
04.2018 - 01.2023
- Provided customer service to guests during operating hours
- Deep cleaned condiment islands, coffee machines, utensil containers, and kiosks
- Expedited guests during lunch and dinner hours at food stations
- Restocked condiment islands and drinks
- Packaged and prepared grab n go and desserts
Barback/ Bartender
Tequila Shots Bar and Grill
05.2022 - 09.2022
- Greeted and provided service to customers
- Stocked alcohol and beverages FIFO
- Cleaned bar at end of shift
- Cash handled
- Took orders and made drinks
- Prepared bar by cutting citruses, handling sanitizer, washing glassware
Barista
Starbucks
12.2016 - 04.2018
- Handcrafted each beverage according to customers' requests
- Took orders using a POS in a fast paced environment while interacting with customers in a friendly manner
- Made samples and pass out drinks to get customers to potentially purchase a beverage
- Restocked beverages, general supplies and condiments while maintaining cleanliness of service area
- Managed all ingredients including verification of all expiration dates
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Education
Bachelor of Science - Marketing
San Jose State University
San Jose, CA05-2014
Mt Eden High School
01.2005
Skills
- Thrives in fast-paced environment
- Strong knowledge of computer skills
- Works well under pressure
- Food safety understanding
- Detail oriented
- Point of Sale (POS) system operation
- Knowledge of sanitary practices
- Cash handling proficiency
- Speed and efficiency
- Handling guest complaints
- Customer Service
- Communication skills
Timeline
Guest Teacher
Clark County School District, CCSD
09.2024 - Current
Cashier
Honey's
03.2024 - Current
Barback/ Bartender
Tequila Shots Bar and Grill
05.2022 - 09.2022
Customer Service F.O.H
Apple Inc. (Caffe Macs)
04.2018 - 01.2023
Barista
Starbucks
12.2016 - 04.2018
Bachelor of Science - Marketing
San Jose State University
Mt Eden High School
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