Summary
Overview
Work History
Education
Skills
Timeline
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Elaine Vellenoweth

Lake Mary,FL

Summary

Dynamic leader with a proven track record at NXTsoft, adept in customer relationship building and performance analysis. Excelled in fostering innovation and collaboration, enhancing partner satisfaction, and driving successful outcomes. Skilled in Microsoft Office and marketing, consistently achieving goals through strategic planning and effective team mentorship.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience

Work History

Partner Succes Manager

Nulia, Inc
08.2022 - 06.2024
  • Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
  • Achieved successful client outcomes by identifying and addressing their unique needs and goals.
  • Stayed informed on industry developments and market trends to gain competitive advantage.
  • Networked with other professionals and organizations to expand contacts and opportunities.
  • Developed and implemented strategies to enhance partner relations.

Partner Engagement Manager

NXTsoft
02.2020 - 06.2022
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Negotiated favorable terms with partners,
  • Acquired and managed domestic and international partners
  • Promoted products and services to prospects
  • Managed press releases for new partners
  • Prospected for new partners
  • Managed 30 plus partners

IT Department Manager

AdventHealth
11.2015 - 12.2019
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Facilitated team meetings to ensure alignment with organizational goals and to foster open communication.
  • Managed acquisition of IT equipment for departments and various locations

IT Tech Support

Charles Wayne Consulting Inc.
09.2007 - 08.2015
  • Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
  • Actively contributed ideas during strategy sessions that resulted in increased member engagement.
  • Improved code quality with thorough debugging practices.
  • Assisted in development and deployment of web-based projects for consulting services.
  • Fostered supportive learning environment, facilitating peer-to-peer training of new hires.

Education

Associate of Applied Science - Computer And Information Systems

Seminile State College
Orlando, FL

Skills

  • Customer Relationship Building
  • Marketing
  • Performance Analysis
  • Knowledgeable in Software Development
  • Innovation mindset
  • Collaboration and Teamwork
  • Establishing Effective Relationships
  • Mentoring and Coaching
  • Building Trust and Relationships
  • Microsoft Office

Timeline

Partner Succes Manager

Nulia, Inc
08.2022 - 06.2024

Partner Engagement Manager

NXTsoft
02.2020 - 06.2022

IT Department Manager

AdventHealth
11.2015 - 12.2019

IT Tech Support

Charles Wayne Consulting Inc.
09.2007 - 08.2015

Associate of Applied Science - Computer And Information Systems

Seminile State College
Elaine Vellenoweth