Elaine Williams
Paterson,NJ
Summary
Experienced food service professional with strengths in cooking techniques, food preparation, and customer service. Known for multitasking, teamwork, and solving problems to support positive guest experiences and efficient daily operations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Certified Nursing Aide
Overview
1
1
Certification
52
52
years of professional experience
Work History
Valley Dining
Jason Nieman
Paramus, New Jersey
10.2021 - 01.2026
- Worked with diverse coworkers to support goals and resolve issues tied to products and services.
- Helped improve customer satisfaction by solving problems with knowledgeable, friendly service.
- Assisted customers with requests and answered questions to support positive experiences.
- Received recognition from management for strong customer service.
- Collaborated across teams to align efforts, address product and service concerns, and support shared goals.
- Resolved customer issues through informed, professional service that supported satisfaction.
- Managed customer requests and questions to improve service experience and response quality.
- Earned management recognition for consistent customer service performance.
- Positive customer satisfaction resulted from clear problem resolution and friendly support.
- Stronger service outcomes came from assisting with requests and answering customer questions.
- Management recognition reflected exceptional customer service and reliable support.
- Collaborative work with coworkers contributed to successful resolution of product and service issues.
Bergan Pines
Katie Richardson
Paramus, New Jersey
08.1973 - 06.2019
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
John F. Kennedy High School
06-1971
Skills
- Cooking techniques
- Instructional design
- Nutrition education
- Point of sale
- Cash handling
- Multitasking capacity
- Food preparation techniques
- Customer service management
- Order processing
Certification
- Certified Nursing Aide
Timeline
Valley Dining
Jason Nieman
10.2021 - 01.2026
Bergan Pines
Katie Richardson
08.1973 - 06.2019
High School Diploma -
John F. Kennedy High School