Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
2
2
years of professional experience
Work History
Babysitter
Jessie Renteria
05.2020 - 12.2021
Communicated positively with children and guardians.
Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Childcare Worker
Innovative Health And Fitness
08.2021 - 10.2021
Maintained a safe and clean environment for the children by adhering to health and safety protocols.
Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
Coordinated with other staff members to plan and execute special events, such as holiday parties and community outreach programs.
Gym Front Desk Worker
Innovative Health And Fitness
08.2021 - 10.2021
Answered customer telephone calls promptly and appropriately handled needs.
Enhanced guest satisfaction by providing exceptional front desk service and promptly addressing inquiries.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Maintained clean and organized front desk areas to uphold polished company image.
Education
Bachelor of Arts - Psychology
University of Wisconsin Milwaukee At Waukesha
Waukesha, WI
05.2027
Skills
Dependability
Flexible scheduling
Conflict Resolution
Adaptability and Resilience
Timeline
Childcare Worker
Innovative Health And Fitness
08.2021 - 10.2021
Gym Front Desk Worker
Innovative Health And Fitness
08.2021 - 10.2021
Babysitter
Jessie Renteria
05.2020 - 12.2021
Bachelor of Arts - Psychology
University of Wisconsin Milwaukee At Waukesha
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