Knowledgeable Home Health Aide delivers high-quality care to individuals. Creates safe and secure environment while assisting with daily living activities. Offers friendly and understanding attitude.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Participation Support
Merakey- Philadelphia, Pa
07.2022 - Current
Participating in Community adult learning opportunities, Participating in volunteer activities, Helping consumers learn new skills and hobbies
Developed and implemented individualized care plans to meet individual needs of each client.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Front Desk Associate
Planet Fitness- Ardmore, PA
07.2020 - 07.2022
Answer phones in friendly manner and assist callers with their inquiries
Perform prospective member calls and tours; assessing their membership needs
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships..
Trained new staff members in customer service techniques and hotel operations.
Housekeeper
Cathedral Village- Philadelphia, Pa
07.2020 - 02.2021
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Changed bed linens and collected soiled linens for cleaning.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
PSA
Prospect Airport Services - Philadelphia, Pa
08.2019 - 07.2020
Assist passengers with mobility issues into and out of wheelchairs, Escort passengers with little or no sight, or no hearing, and assist passengers with variety of disabilities, Assist/escort unaccompanied minors in different ways.
Escorted handicapped passengers from terminal to aircraft.
Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
RETAIL SALES ASSOCIATE
Footlocker - Philadelphia, PA
08.2016 - 10.2019
Delivering sales, outstanding customer experience, and operational expectations, Maintains awareness of all product knowledge, and current or upcoming product / trends, Ability to learn and share expertise of product and trends to fit customer's needs.
Helped customers complete purchases, locate items, and join reward programs.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
EMS/Public Safety -
SafeTech Training Service
Bensalem, PA
01.2024
High School Diploma -
Mercy Career & Technical High School
Philadelphia, PA
06.2017
Skills
Patient transportation
Patient assistance
Safety awareness
Certification
STRATA IT Fundamentals
Adobe illustrator
Adobe Photoshop
NREMT Certification
Timeline
Community Participation Support
Merakey- Philadelphia, Pa
07.2022 - Current
Front Desk Associate
Planet Fitness- Ardmore, PA
07.2020 - 07.2022
Housekeeper
Cathedral Village- Philadelphia, Pa
07.2020 - 02.2021
PSA
Prospect Airport Services - Philadelphia, Pa
08.2019 - 07.2020
RETAIL SALES ASSOCIATE
Footlocker - Philadelphia, PA
08.2016 - 10.2019
EMS/Public Safety -
SafeTech Training Service
High School Diploma -
Mercy Career & Technical High School
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