Elan Williams
Grenta,LA
Summary
Adept at enhancing patient care through effective respiratory therapy and patient education at Ochsner Medical Center, I excel in HIPAA compliance and problem-solving. Demonstrated success in improving treatment implementation and patient communication, I bring a collaborative approach and a strong foundation in medical terminology to drive healthcare excellence.
Overview
5
5
years of professional experience
Work History
Respiratory Therapist Assistant
Ochsner Medical Center
New Orleans, LA
06.2022 - Current
- Developed system of staff communication to enable quicker implementation of treatment plans and improved comprehensive patient care.
- Enhanced patient understanding of their conditions by educating them on respiratory therapy techniques and self-care strategies.
- Facilitated successful weaning from mechanical ventilation using evidence-based protocols to ensure smooth transitions to spontaneous breathing patterns.
- Supported clinical research efforts by collecting data on respiratory therapy interventions for improved evidence-based practice guidelines.
Patient Access Representative
The Urgent Care
Gretna, LA
10.2019 - 02.2020
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Triage Medical Assistant
The Urgent Care
Gretna, LA
10.2019 - 02.2020
- Streamlined patient flow by efficiently conducting initial assessments and prioritizing urgent cases.
- Cultivated strong relationships with colleagues across departments to foster a collaborative working environment conducive to efficient patient care delivery.
- Facilitated timely communication between patients and healthcare providers by promptly relaying pertinent information.
- Reduced wait times for patients by maintaining an organized triage system that prioritized based on urgency levels.
Education
Associate Of General Studies -
Delgado Community College
New Orleans, LA12.2019
Skills
- Vital signs monitoring
- Patient support
- Patient care documentation
- Customer Service
- HIPAA Compliance
- Insurance Verification
- Medical terminology knowledge
- Appointment Scheduling
- Patient confidentiality
- Payment Collection
- Scheduling appointments
- Medical insurance
- Office Administration
- Healthcare industry understanding
- Document filing
- Reception Management
- Medical Billing
- Problem-Solving
- Patient Registration
- Relationship Building
- EMR
- Medical Services Administration
- Medical History Documentation
- Providing Information and Resources
Timeline
Respiratory Therapist Assistant
Ochsner Medical Center
06.2022 - Current
Patient Access Representative
The Urgent Care
10.2019 - 02.2020
Triage Medical Assistant
The Urgent Care
10.2019 - 02.2020
Associate Of General Studies -
Delgado Community College