Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elana Robidoux

Strongsville,OH

Summary

Adept at driving operational excellence, I leveraged my problem-solving and customer service skills at CVS Health to enhance store performance and customer satisfaction. I trained teams, improved safety, and minimized shrinkage, significantly boosting productivity. My leadership ensured smooth store operations, marrying meticulous organization with effective training to exceed business goals.

Overview

9
9
years of professional experience

Work History

Store Manager

CVS Health
08.2021 - Current
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Operations Manager

CVS Health
01.2018 - 08.2021
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.

Shift Supervisor

CVS Health
08.2015 - 01.2018
  • Helped store management meet standards of service and quality in daily operations.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

Bachelor of Science - Pyschology

Colorado Technical University
Colorado Springs, CO
11-2027

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Training and mentoring

Timeline

Store Manager

CVS Health
08.2021 - Current

Operations Manager

CVS Health
01.2018 - 08.2021

Shift Supervisor

CVS Health
08.2015 - 01.2018

Bachelor of Science - Pyschology

Colorado Technical University

Similar Profiles

CREATE PROFILE
Elana Robidoux