Summary
Overview
Work History
Education
Skills
Interest
Timeline
Generic

Elana Solorio

Yakima,WA

Summary

Driven professional with a proven track record in customer service and teamwork, honed at Old Navy where I was offered to take the management position as a shift lead. Excelled in high-volume transaction management and problem-solving, enhancing customer satisfaction and operational efficiency. Skilled in cash handling and maintaining a flexible schedule, consistently achieving and surpassing sales and service targets.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Old Navy
09.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Food Server

Campbell Farm
06.2018 - 06.2019
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.

Education

High School Diploma -

Eisenhower High School
Yakima, WA
06.2023

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Store Opening and Closing
  • Cash Handling
  • Flexible Schedule

Interest

I am interested in this job position as a Barista because I have always loved helping in my community, and to me coffee shops are more than just a coffee shop; they are a community hub. Being a barista gives you the opportunity to make customers day as you are the first face they see in the morning and I want to make that positive impact on customers life's. while giving them the drink they love. I will also offer a great experience that includes comfort and joy and much more.

Timeline

Retail Sales Associate

Old Navy
09.2023 - Current

Food Server

Campbell Farm
06.2018 - 06.2019

High School Diploma -

Eisenhower High School
Elana Solorio