Elana Wiener
Giggles Drop in Childcare
RALEIGH,NC
1
Language
4
years of professional experience
I am a hardworking, dependable, and caring professional with experience in childcare, medical and dental reception, administrative support, and client care. Throughout my work experience, I have developed strong communication, organization, multitasking, and problem solving skills. I fully enjoy helping people and creating a welcoming experience for everyone I work with, whether I am assisting a customer, supporting a family, caring for children, or helping patients at a front desk. I am comfortable working in fast paced environments, learning new responsibilities, and working as part of a team. I take pride in being responsible, patient, welcoming, and willing to go the extra mile to make sure my work is done well and properly.
Work History
Director
1 Year 4 Months- Provided daily care and supervision for children while maintaining a safe and welcoming environment..
- Prepare meals and snacks and ensure children’s dietary and daily needs are met.
- Manage family check ins and check outs, including processing payments and providing professional customer service.
- Monitor and maintain center inventory, including purchasing supplies and ensuring food and essential materials remain fully stocked.
- Assist with staff scheduling and schedule changes to support smooth daily operations.
Dental Intern
1 Month- Gained hands-on experience in a professional dental office reception setting during a school-based course.
- Welcomed and assisted patients while providing friendly and professional customer service.
- Practiced professional communication when interacting with patients, staff, and office personnel.
- Gained exposure to appointment scheduling, patient check in and check out, and general administrative responsibilities.
Customer Service Representative
10 Months- Assisted customers with questions, concerns, and general requests.
- Provided excellent customer service while creating a welcoming and positive experience.
- Maintained organized work areas and completed daily administrative tasks.
- Worked effectively with coworkers to ensure customers received timely and helpful service.
- Managed multiple tasks in a fast paced environment while maintaining attention to detail.
Education
High School Diploma
- Honoree of Child Psychology
Skills
Childcare management
Child development oversight
Payment processing
Appointment scheduling
HIPAA awareness
Staff training
Administrative support
Computer skills
Phone and email communication
Team collaboration
Multitasking and time management
Conflict resolution
Languages
Spanish
Limited Working
Timeline
Director
Giggles Drop in Childcare
04.2025 - CurrentRead More
Dental Intern
Riccobene Associates
03.2023 - 04.2023Read More
Customer Service Representative
Burlington
01.2023 - 11.2023Read More
Wakefield High School
High School Diploma
Read More