Tracy Bailey
Lakeland,FL
Summary
Results-driven professional highly experienced in early childhood environments. Natural leader and operational problem-solver successful at maintaining budgets, overseeing staff and optimizing program operations. Effectively leverage interpersonal communication skills to develop long-lasting relationships.
Overview
31
31
years of professional experience
Work History
Child Care Director
Children's Nest Day School
Plant City, FL
05.1994 - Current
- Created and updated records to document employee and participant information.
- Managed school's social media accounts to promote positive image to area families.
- Oversaw daily activities and programs to educate and socialize participants.
- Launched marketing campaigns and events to attract community members and increase enrollment.
- Communicated with parents and fostered strong professional relationships.
- Monitored compliance with state, federal and company regulations, standards and requirements.
- Inspected facility and activities to monitor safety, sanitation and procedures.
- Hired, mentored and monitored qualified childcare staff.
- Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
- Established and enforced modern educational standards to support student needs.
- Recruited and trained top-quality educators and support staff to maximize program success.
- Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
- Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
- Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
- Created agendas and communication materials for team meetings.
- Answered 40 calls per day to answer customer questions.
- Improved customer satisfaction by finding creative solutions to problems.
- Improved operations by working with team members and customers to find workable solutions.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Handled all delegated tasks, including posting and collecting tuition.
- Performed site evaluations, customer surveys and team audits.
- Earned reputation for good attendance and hard work.
- Utilized Excel, Word and Power Point to compile data gathered from various sources.
- Completed accreditation project resulting in a Nationally Accredited School.
Education
GED -
Plant City High School
Plant City, FL06.1986
Child Care Development Specialist -
Leary Technical School
Tampa, Florida01.1993
Associate of Applied Science - Child Care Management
Hillsborough Community College
Plant City, Fl05.2014
Preschool Specialist - Child Care Management
Florida Gateway College
Lake City, Fl05.2019
Skills
- Childcare management
- Childcare requirements
- Licensed Childcare Provider
- Special-needs childcare
- Childcare background
- Childcare experience
- Familiarity with childcare guidelines
- Childcare management software programs
- Proficient in childcare management software
- Career development
- Direct patient care and advocacy
- Career advising
- Patient and caregiver education
- Emotional care
- Physical care needs
- Child advocacy
- Childhood development
- Child's CPR certified
- Children's first aid trained
- Mother of 4 children
- Child abuse and criminal history clearance
- Child and infant CPR certified
- Child development knowledge
Accomplishments
Completed self study and received a National Accreditation for the center 4 times.
Mentored and helped other centers achieve accreditation
Director of the Year award in 2015, 2017, 2018
Timeline
Child Care Director
Children's Nest Day School
05.1994 - Current
GED -
Plant City High School
Child Care Development Specialist -
Leary Technical School
Associate of Applied Science - Child Care Management
Hillsborough Community College
Preschool Specialist - Child Care Management
Florida Gateway College
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