Elana Young
Washington,MO
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and eager to learn new skills.
Overview
22
22
years of professional experience
Work History
Apparel Manager/Site Manager
Washington Soccer Academy
Washington, MO
05.2022 - Current
- Collaborate with the selection of uniforms, place orders and maintain inventory levels for 50+ teams.
- Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Responsible to open and close soccer fields, oversee concessions, maintain a safe environment for players, coaches, and fans.
Stay At Home Mom
Self-Employed
Washington, MO
07.2002 - Current
- Achieved cost-savings by developing functional solutions to problems.
- Prioritized and organized tasks to efficiently accomplish goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Homeschooled one child; Responsible for education and mental/emotional health. Coordinated involvement in various community organizations.
- Expert in conflict resolution, coordinating various schedules, and multitasking.
Nursery Director
Memorial Baptist Church
New Haven, MO
2014 - 2018
- Organized and monitored play activities to encourage physical, mental, emotional and social development of children.
- Developed and implemented policies and procedures to ensure the highest standards of care for children in the nursery.
- Established relationships with parents to provide them with regular updates on their child's progress.
Office Assistant
LPL Financial
Hermann, MO
2008 - 2009
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
Education
Associate of Arts - Social Sciences
East Central College
Union, MO05-2009
Skills
- Department Management
- Brand Management
- Schedule Management
- Staff Management
- Budget Management
- Customer Service
- Decision-Making
- Goal Setting
- Problem Resolution
- Negotiation and Conflict Resolution
- Staff Training
- Interpersonal Relations
- Scheduling and Coordinating
Timeline
Apparel Manager/Site Manager
Washington Soccer Academy
05.2022 - Current
Stay At Home Mom
Self-Employed
07.2002 - Current
Nursery Director
Memorial Baptist Church
2014 - 2018
Office Assistant
LPL Financial
2008 - 2009
Associate of Arts - Social Sciences
East Central College
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