Elanda Thomas
Baton Rouge,LA
Summary
Polite and professional Job Title successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.
Overview
8
8
years of professional experience
Work History
Telephone Customer Service Representative
Lucy's Answering Service
05.2010 - 05.2015
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Answered and relayed messages to various established clients.
Telephone Customer Service Representative
Tele Sec Answering Service
05.2007 - 05.2010
- Established long-lasting customer relationships through exceptional service and proactive communication.
Education
Bachelor Of Administrative Studies - Business Administration
Baton Rouge Community College
Baton Rouge, LABachelor Of Administrative Studies - Accounting And Business Management
Long Beach City College
Long Beach, CASkills
Professional at receiving and relaying all messages to clients
Knowledge of preset computer programs
Timeline
Telephone Customer Service Representative
Lucy's Answering Service
05.2010 - 05.2015
Telephone Customer Service Representative
Tele Sec Answering Service
05.2007 - 05.2010
Bachelor Of Administrative Studies - Business Administration
Baton Rouge Community College
Bachelor Of Administrative Studies - Accounting And Business Management
Long Beach City College
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