Elannah Rogers
Saint Joseph,MO
Summary
Personable and adaptable individual with a knack for delivering exceptional guest. Always ready to excel in a fast paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Server/Host/Food Runner
Darden Restaurants Olive Garden
Saint Joseph, MO
09.2024 - Current
- Provided exceptional customer service by efficiently taking orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
- Assisted in training new servers on menu items and restaurant policies to promote team efficiency.
- Adapted quickly to changing customer demands during peak hours, ensuring smooth operations.
- Participated in daily briefings to stay informed about menu changes and special promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Patient Care Technician
Mosaic Life Care
Saint Joseph, MO
08.2024 - 08.2025
- Assisted nursing staff in monitoring patient vital signs and reporting changes promptly.
- Supported daily living activities, enhancing patient comfort and independence.
- Maintained cleanliness and organization of patient care areas, adhering to safety protocols.
- Documented patient information accurately in electronic health records for efficient care coordination.
- Trained new staff on operational procedures and patient handling techniques to ensure quality care delivery.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
Manager
DL Rogers
Saint Joseph, MO
05.2023 - 12.2024
- Oversaw daily operations to ensure compliance with safety standards and operational efficiency.
- Developed training programs for team members to enhance skills and improve performance.
- Implemented process improvements that streamlined workflows and reduced downtime.
- Managed inventory control systems, ensuring optimal stock levels and minimizing waste.
- Accomplished multiple tasks within established timeframes.
Education
High School Diploma -
Benton High School
Saint Joseph, MO05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Adaptable and flexible
- Multitasking Abilities
Timeline
Server/Host/Food Runner
Darden Restaurants Olive Garden
09.2024 - Current
Patient Care Technician
Mosaic Life Care
08.2024 - 08.2025
Manager
DL Rogers
05.2023 - 12.2024
High School Diploma -
Benton High School