Elanys Palomino
Tampa,FL
Summary
Bilingual: Fluent in Spanish and English. Highly organized and detail oriented with excellent communication, interpersonal and customer service skills. Experience in healthcare field and dedicated to maintaining strict patient confidentiality. Results and detail oriented, self-motivated, and able to create and maintain a safe work environment. MS Office Applications including: Excel, Word, and PowerPoint. Friendly and enthusiastic, consistently meeting customer service goals. Excel at multitasking in a fast-paced environment, and prioritize workload.
Overview
10
10
years of professional experience
Work History
Intake Coordinator
Southeast Homecare
08.2018 - 11.2023
- Obtained, reviewed and recorded patients medical information
- Add patient to Wellsky
- Manage Medtrac
- On call after hours and weekends
- Schedule procedures for medical treatment
- Register patients
- Log Referral intake
- Answer patient calls
- Manage patient intake emails.
Medical Assistant
Custom Care Medical Center
08.2017 - 08.2018
- Obtained, reviewed and recorded patients medical information and measured their vital signs, weight, and height
- Answered telephones, doctor appointments for patients
- Prepared and escorted patients to examination rooms, assisted physician with minor procedures and patient care
- Patient scheduling, review UDS, review laboratory reports, collection of specimen
- Operation of EHR - Practice Fusion experience
- Operation of multi-line phone system - Inbound and Outbound phone calls
- Write Prescriptions.
Medical Assistant
Family Health Center
02.2016 - 05.2017
- Obtained, reviewed and recorded patients medical information and measured their vital signs, weight, and height
- Answered telephones, doctor appointments for patients
- Prepared and escorted patients to examination rooms, assisted physician with minor procedures and patient care
- Performed basic laboratory tests, sample analyses, and administering various vaccinations
- Educated, informed and advised patients on their medical issues within established parameters.
Customer Rep
Cricket Wireless
08.2014 - 08.2015
- Greeted customers entering the store, answered their inquiries, and provided them information
- Assisted customers with their phone plans, bills and payments and promoted plan upgrades
- Managed the cash register, determined prices, and collected their payments.
Cashier
Bravo Supermarket
09.2013 - 02.2014
- Greeted customers entering the store, answered their inquiries, and provided information on procedures
- Managed cash registers, and determined prices, and tabulated bills
- Counted money in cash drawers at the beginning and end of shifts to ensure that amounts were accurate
- Received payment by cash, check, credit cards, vouchers, and automatic debits.
Education
High School Diploma -
Leto High School
Tampa, FLMedical Assistant Diploma -
Everest University
Tampa, FL11.2016
Certifications Training
- HIPPA Certified
- OSHA Certified
- Medical Assistant Diploma
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Intake Coordinator
Southeast Homecare
08.2018 - 11.2023
Medical Assistant
Custom Care Medical Center
08.2017 - 08.2018
Medical Assistant
Family Health Center
02.2016 - 05.2017
Customer Rep
Cricket Wireless
08.2014 - 08.2015
Cashier
Bravo Supermarket
09.2013 - 02.2014
High School Diploma -
Leto High School
Medical Assistant Diploma -
Everest University