ELAYNA M. BOUCHER
Cranston,RI
Summary
Dynamic law enforcement leader with extensive experience at Brown University Department of Public Safety. Expert in compliance tracking and policy modernization, driving strategic initiatives that enhance operational efficiency. Proven ability in training program development and crisis management, fostering a culture of accountability and excellence across diverse teams.
Overview
23
23
years of professional experience
Work History
Lieutenant Commander, Police Accountability and Compliance, Accreditation Unit
Brown University Department of Public Safety
Providence, Rhode Island
01.2025 - Current
- Executed department-wide compliance initiatives for CALEA, RIPAC, and IACLEA accreditation standards, ensuring adherence and fostering a culture of accountability.
- Designed and implemented a robust compliance tracking and maintenance program, empowering bureau managers to effectively monitor proof of compliance across all operational areas.
- Led the development of a comprehensive strategic plan to drive policy modernization, introducing process improvements and standardized operating procedures with integrated training modules.
- These initiatives will enhance organizational efficiency, deepen accreditation expertise, and secure stakeholder engagement at all levels.
- Managed technical services to collaborate with Public Safety and Emergency Management on technology assessments and upgrades, enhancing panic alarms and emergency communication systems.
- Provide input, collaborate on strategic direction for committees tasked with campus-wide card access, modernization of Blue Light/Code Blue systems, and the evaluation and acquisition of critical Public Safety technology solutions.
Lieutenant Commander, First Shift Patrol Operations
Brown University Department of Public Safety
Providence, Rhode Island
01.2022 - 01.2025
- Led two supervisors and seven personnel, both sworn and civilian, to ensure effective team performance and operational readiness.
- Managed shift operations, ensured compliance with Clery reporting and policies, assigned investigative follow-ups, and coached personnel to improve job performance.
- Coordinated event operations planning, implementing strategic deployment initiatives and collaborating effectively with external agencies.
Lieutenant Commander, Communications Center
Brown University Department of Public Safety
Providence, Rhode Island
01.2020 - 01.2022
- Secured leadership role in organizational and operational structure of Communications Control Center, overseeing twelve Communications Officers and one supervisor.
- Developed strategic and operations plan to enhance performance management, resolve procedural and technological challenges, and implement custom programs for diversity and inclusion.
- Led emergency response drills to enhance team preparedness and safety protocols.
- Coordinated training sessions for new cadets on safety regulations and procedures.
- Oversaw daily operations to ensure compliance with university safety standards.
Training Sergeant
Brown University Department of Public Safety
Providence, Rhode Island
01.2009 - 01.2020
- Promoted to leadership role in organizational and operational structure of Professional Standards Bureau, enhancing oversight and training effectiveness.
- Designed and implemented in-service and field training programs, improving training quality and compliance.
- Managed 20 in-house instructors, developing policy and procedure training programs to standardize practices.
Police Officer, Community Policing and Patrol Bureau
Brown University Department of Public Safety
Providence, Rhode Island
01.2005 - 01.2007
- Responded to calls and emergencies, and enforced laws, city ordinances, and university regulations while conducting vehicle and foot patrols across campus grounds.
- Facilitated community policing and student outreach initiatives to strengthen campus safety and relations.
- Executed security checks, responded to student lock-outs, provided crowd control, ensured dignitary protection, performed fire-safety inspections, and assisted Emergency Medical Services (EMS) and municipal emergency responders.
Security Officer, Community Policing and Patrol Bureau
Brown University Department of Public Safety
Providence, Rhode Island
01.2003 - 01.2005
- Conducted patrols to identify security breaches and safety deficiencies, enhancing community safety; performed fire-safety inspections; collaborated with EMS and municipal police and fire departments; provided crowd control; responded to student lock-outs.
- Managed file systems to support accreditation, ensuring compliance with safety standards.
- Monitored campus facilities to ensure safety and security for all individuals.
- Responded promptly to emergencies, coordinating with local law enforcement as needed.
- Conducted regular patrols of university grounds to deter and detect criminal activity.
Education
Bachelor of Science Degree - Criminal Justice
Roger Williams University
Providence, RI01-2011
Associates Degree - Paralegal Studies
Providence College
Providence, Rhode Island01-2007
Basic Law Enforcement Training -
Rhode Island Municipal Police Training Academy
Lincoln, RI01-2005
Certificate - Advanced Admin-Legal Assistant Program
Katharine Gibbs School
Providence, Rhode Island01-1988
Skills
- Compliance tracking
- Policy modernization
- Operational oversight
- Crisis management
- Strategic planning
- Training program development
- Technology assessment
- Critical thinking
Affiliations
• Member, International Association of Chiefs of Police (IACP)
• Member, National Association of Women in Law Enforcement Executives (NAWLEE)
• Member, International Law Enforcement Educators and Trainers Association (ILEETA)
• Member, National Association of Women in Law Enforcement Executives (NAWLEE)
• Member, International Law Enforcement Educators and Trainers Association (ILEETA)
Professional Development Highlights
- FBI LEEDA Trilogy Award Recipient
- IACLEA New/Aspiring Police Chiefs Certification
- RWU Mid Management Certification
- Brown University Leadership Program
- Police Mediation
- Every Officer is a Leader Instructor Certification
- ALICE Instructor Certification
- Performance Management Certification
- Train the Trainer
- Certified Law Enforcement Fitness Specialist
- Grant Writing
- Certified Instructor - LOCKUP Police Combat/Handcuffing
- First Line Supervisors School
- Certified Instructor - EVOC
- Kingian Principles of Non-violence
- Mentoring for Law Enforcement
- National Grid Emergency Response
- Mobile Field Force / Crowd Control Management
- PER 200 ICS: Terrorist Bombing
- Critical Thinking for Law Enforcement
- FEMA ICS LE-100, 200, 300, 700
Volunteer Community Service
- Maintained active involvement as a church-affiliated Service Committee member (Woodridge UCC) to facilitate and organize charitable outreach events in support of community-based organizations.
- Advise, mentor youths and young adults relating to community service opportunities, career paths, job skill development, problem-solving, and programs to motivate, build, and guide them to accomplish and achieve their personal goals.
- Volunteer for Woodridge Church Worship Committee, entailing church decorating and setting for Sunday Worship.
- Active member of Trinity Assembly of God Church with participation in community outreach, custodial committee, and meal ministry.
Committees Service Organizations
- Emergency Phones, Card Access, Panic Button Installations - Campus-wide, 2026-Present
- Communications Center Technology Procurement (Zetron), 2022 to 2023
- Brown University Staff Develop Day/Week Committee, 2020 and 2021
- Sojourner House Fundraiser Committee (5th Annual Sojo-Mojo Breakfast), 2020
- Diversity Inclusion and Action Plan (DIAP) Committee, 2016 to 2021
- Rhode Island Police Accreditation Committee, 2015 to 2021
- Various Interview Panels, Brown University Department of Public Safety, 2002 to 2012
- Brown University Police and Security Oversight Committee, 2006 to 2009
- Brown University Police and Security Patrolpersons Association, 2005 to 2009, President, 2008 to 2009, Chief Steward, 2005 to 2007
Commendations And Awards
- Excellence in Diversity and Inclusion, Brown University, 2021
- International Women's Day Award, Honoring the highest-ranking females in law enforcement, 2014
- Nominated and chosen to appear in the catalog of Chamilia Jewelry Company as a featured inspirational spokeswoman, 2014
- Bonus/Excellence Program Award, 2008
- Support Services Award, 2005
Timeline
Lieutenant Commander, Police Accountability and Compliance, Accreditation Unit
Brown University Department of Public Safety
01.2025 - Current
Lieutenant Commander, First Shift Patrol Operations
Brown University Department of Public Safety
01.2022 - 01.2025
Lieutenant Commander, Communications Center
Brown University Department of Public Safety
01.2020 - 01.2022
Training Sergeant
Brown University Department of Public Safety
01.2009 - 01.2020
Police Officer, Community Policing and Patrol Bureau
Brown University Department of Public Safety
01.2005 - 01.2007
Security Officer, Community Policing and Patrol Bureau
Brown University Department of Public Safety
01.2003 - 01.2005
Bachelor of Science Degree - Criminal Justice
Roger Williams University
Associates Degree - Paralegal Studies
Providence College
Basic Law Enforcement Training -
Rhode Island Municipal Police Training Academy
Certificate - Advanced Admin-Legal Assistant Program
Katharine Gibbs School