Elba Paola Martinez Palacios
Summary
Proven leader and skilled cook at The Cave Bistro Restaurant, adept in cooking techniques and teamwork, significantly enhancing meal presentation and customer satisfaction. Expert in maintaining cleanliness and hygiene, ensuring health standards. Excelled in fast-paced environments, demonstrating strong multitasking abilities and a commitment to excellence in both culinary and housekeeping roles.
Adaptable and enterprising [Job Title] with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Overview
10
10
years of professional experience
Work History
Cook Shift Leader
The Cave Bistro Restaurant
Naples, FL
06.2023 - 08.2024
- Principal Cooker of the line
- Trained new team members on product knowledge, sales strategies, and exceptional customer service techniques.
- Plate decoration and ensure good menu presentation.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
Line Cook
Zoe's Kitchen
New Orleans, LA
04.2020 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Cook Line
Housekeeper
Selena Catahoula Hotel
New Orleans, LA
01.2020 - 09.2020
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
- Improved guest satisfaction by implementing efficient check-in and check-out procedures.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
Painter
Silvia Painting Company
Wilmington, NC
03.2019 - 12.2019
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Maintained clean workspaces, organizing tools and equipment for optimal productivity.
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Achieved client satisfaction with thorough surface preparation and attention to detail in paint application.
Housekeeper
Holiday Inn Nc
Wilmington, NC
12.2017 - 02.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
Sales Associate
Key Food Supermarket
Yonkers, NY
02.2015 - 06.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Cut and Pack Fruits and Vegetables
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Education
GED -
Bronx Community Collage
The Bronx, NY05.2016
Skills
- Cooking techniques
- Food Storage
- Meal Preparation
- Knife Skills
- Worksite safety
- Spray painting
- Cleanliness and hygiene
- Health and safety compliance
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
Languages
Spanish
Full Professional
English
Full Professional
garifuna
Native or Bilingual
Timeline
Cook Shift Leader
The Cave Bistro Restaurant
06.2023 - 08.2024
Line Cook
Zoe's Kitchen
04.2020 - 07.2022
Housekeeper
Selena Catahoula Hotel
01.2020 - 09.2020
Painter
Silvia Painting Company
03.2019 - 12.2019
Housekeeper
Holiday Inn Nc
12.2017 - 02.2019
Sales Associate
Key Food Supermarket
02.2015 - 06.2016
GED -
Bronx Community Collage