Elba Rios

Sage Hospitality

03.2009 - 02.2022

Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Adhered to strict food safety guidelines, maintaining a clean and healthy dining experience for all guests.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Streamlined order-taking process, resulting in faster service times and increased efficiency.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Anticipated guest needs by refilling beverages proactively or offering additional condiments before being asked.
Answered customers' questions, recommended items, and recorded order information.
Assisted in maintaining restaurant cleanliness for an inviting dining environment.
Organized cafeteria environment and serving line to provide efficient diner flow during lunch rush.
Contributed to team effort by cross-training in various front-of-house roles to support colleagues during peak hours.
Cleaned tables, straightened chairs and swept floors between lunch periods.

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