Elbert "Tre" Brown
Chicago,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Life Insurance Sales Agent
Assurance
10.2020 - Current
- Analyzed risk factors to recommend appropriate coverage levels.
- Conducted research and identified market trends to develop better strategies for sales.
- Increased life insurance policy sales by developing strong relationships with clients and understanding their unique needs.
- Identified and solicited sales prospects in agency databases.
- Provided exceptional customer service by promptly responding to client inquiries, addressing concerns, and resolving issues.
Cook
First Draft
11.2019 - 03.2020
- Planned menus for different events, seasons and customer requests.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Identified inefficiencies leading to improved productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Driver's Assistant
SLS Logistics
06.2019 - 11.2019
- Assembled pallets and crates for secure transportation of materials.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Prevented damage to packages and products by correctly securing loads.
- Operated equipment while observing standard safety procedures.
- Displayed very good communication and customer service skills.
Delivery Driver
Freight Solution Providers
01.2018 - 03.2019
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Minimized company liability and risks to loads by obeying traffic laws.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Route Service Sales Representative
UniFirst
04.2016 - 01.2018
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Supported fellow route service representatives by providing backup coverage during absences or vacations, ensuring seamless customer experiences.
- Represented wide range of products and brands.
- Maintained accurate records of deliveries, invoices, and payments, ensuring compliance with company policies.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Developed strong customer base through efficient and reliable service.
Delivery Driver
CEVA Logistics Inc.
07.2013 - 03.2016
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Minimized company liability and risks to loads by obeying traffic laws.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Inspected load security and checked for damages.
Delivery Driver
Mattress King
06.2012 - 07.2013
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Associate
1 800 Got Junk
01.2012 - 06.2012
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged in friendly conversation with customer to better uncover individual needs.
Delivery Driver
Mattress King
06.2010 - 07.2011
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to develop and implement creative solutions to complex problems.
Sales Associate
General Nutrition Centers
09.2009 - 06.2010
- Solved customer challenges by offering relevant products and services.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Delivery Driver
Anthony's Pizza
05.2005 - 09.2009
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated leadership skills in managing projects from concept to completion.
- Substituted for store manager during his absence; handled workstation duties, ensured accurate processing and timely delivery of order to meet customer satisfaction and handled store closing
- Verified accuracy of all deliveries against order forms.
Education
Associate of Science - Marketing
University of Northern Colorado
Greeley, COSkills
- HIPAA Compliance
- Insurance Program Analysis
- Client Retention
- Customer Complaint Resolution
- Call Center Customer Service
- Ethical practices
- Critical Thinking
Timeline
Life Insurance Sales Agent
Assurance
10.2020 - Current
Cook
First Draft
11.2019 - 03.2020
Driver's Assistant
SLS Logistics
06.2019 - 11.2019
Delivery Driver
Freight Solution Providers
01.2018 - 03.2019
Route Service Sales Representative
UniFirst
04.2016 - 01.2018
Delivery Driver
CEVA Logistics Inc.
07.2013 - 03.2016
Delivery Driver
Mattress King
06.2012 - 07.2013
Sales Associate
1 800 Got Junk
01.2012 - 06.2012
Delivery Driver
Mattress King
06.2010 - 07.2011
Sales Associate
General Nutrition Centers
09.2009 - 06.2010
Delivery Driver
Anthony's Pizza
05.2005 - 09.2009
Associate of Science - Marketing
University of Northern Colorado
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