Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elda De La Riva

Fort Worth,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy with minimal supervision.

Overview

11
11
years of professional experience

Work History

Refurbishment Technician

Gamestop ROC
09.2011 - 10.2017
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Received new stock and input values into computer system.
  • Used RF scanners and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Efficiently diagnosed electronic faults in cellphones using specialized equipment which led to faster problem resolutions for customers.

Floor Manager

McDonalds
03.2007 - 05.2012
  • Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Reconciled cash drawers at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Oversaw food preparation and monitored safety protocols.
  • Managed staff and maintained adequate coverage for all shifts.

Education

High School Diploma -

Bowie High School
El Paso, TX
05.2008

Skills

  • Customer Service
  • Inventory Management
  • Order Fulfillment
  • Flexible and Adaptable

Languages

Spanish
Native or Bilingual

Timeline

Refurbishment Technician

Gamestop ROC
09.2011 - 10.2017

Floor Manager

McDonalds
03.2007 - 05.2012

High School Diploma -

Bowie High School

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Elda De La Riva