Elda Delusme
Lake Worth,FL
Summary
Experienced in providing direct care and support to individuals with mental health challenges, facilitating group therapy sessions, and conducting individual counseling to enhance emotional management. Demonstrated ability to monitor clients' physical and emotional wellbeing while implementing therapeutic interventions aimed at symptom reduction. Collaborated with multidisciplinary teams to develop individualized treatment plans, ensuring comprehensive care and safety for clients in residential settings. Maintained accurate documentation of client progress and behaviors, adhering to established protocols for medication management and patient confidentiality.
Skilled professional proficient in best practices and requirements of behavioral health programs as well as successful support strategies and skill-building exercises. Dedicated to assisting clients with improving daily living through avoidance of harmful substances and ongoing support. Dependable and ethical with superior work ethic.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Behavior Health Technician
Banyan Treatment Center
Lake Worth, Florida
05.2022 - Current
- Helped arrange appointments with psychiatrists, therapists, or other healthcare providers.
- Provided crisis intervention services as needed during times of distress or agitation.
- Monitored clients' physical and emotional wellbeing.
- Conducted individual counseling sessions to help clients manage their emotions better.
- Assisted in developing strategies for improving communication between family members.
- Assisted clients with activities of daily living, such as bathing, dressing, eating, and grooming.
- Facilitated group therapy sessions for clients dealing with a variety of mental health disorders.
- Engaged in community outreach initiatives aimed at raising awareness about mental health issues.
- Assessed safety risks in the environment and took appropriate actions when necessary.
- Led recreational activities for clients to foster socialization skills development.
- Provided transportation services for clients attending doctor's appointments or therapy sessions.
- Educated clients on healthy lifestyle habits, including proper nutrition and exercise regimes.
- Collaborated with multidisciplinary team members to develop individualized treatment plans for each client.
- Encouraged positive self-esteem among clients by providing feedback and recognition for accomplishments.
- Provided direct care and support to individuals with mental health issues in a residential setting.
- Observed changes in client behavior and reported any concerning trends to supervisor or psychiatrist.
- Maintained accurate records of client progress and behaviors.
- Performed medication administration and management duties according to established protocols.
- Supported family members through the process of understanding mental illness diagnoses.
- Implemented therapeutic interventions designed to reduce symptoms associated with mental illness.
- Participated in clinical case reviews and other meetings related to client care planning.
- Completed daily client rounds and tracked client movements.
- Educated clients on important life skills, housekeeping, and food preparation.
- Followed standard admissions procedures and documentation requirements for client intakes.
- Documented behavioral incidents to keep accurate records.
- Completed patient reports daily and submitted to management for evaluation.
- Interviewed clients to conduct behavioral health assessments.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
- Assisted with execution of client activities, support groups, and field trips.
- Maintained client and employee areas in good working order and with adequate supplies.
- Cultivated relationships with fellow staff members to enhance team collaboration.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Provided excellent service to patients through personable communication.
- Tracked client movement on and off unit by documenting times and destinations.
- Documented patient interactions in compliance with HIPAA requirements.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Conducted intake interviews to assess patient needs and determine appropriate care plans.
- Assisted patients in setting and achieving personal and therapeutic goals.
- Administered medications as prescribed, ensuring adherence to treatment protocols.
- Ensured a safe and secure environment for patients, adhering to facility safety protocols.
- Collaborated with interdisciplinary teams to coordinate patient care and treatment strategies.
Cashier
Walmart
West Palm Beach, FL
10.2020 - 11.2021
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
- Ensured compliance with all safety regulations within the store environment.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Followed company security procedures for handling large sums of money.
HHA
One On One Services
Delray Beach, Florida
07.2020 - 12.2020
- Observed changes in client's physical or mental condition and reported any changes immediately to supervisor or case manager.
- Organized client's personal items for easy access during daily activities.
- Accompanied clients on errands outside the home such as shopping trips and doctor visits.
- Provided emotional support and encouragement to clients who were ill or had disabilities.
- Administered prescribed medications and treatments according to physician instructions.
- Responded promptly to emergency calls from clients for assistance or advice regarding health or safety issues.
- Instructed family members on how best to provide care for their loved one when needed.
- Responded quickly to emergency situations using appropriate safety protocols.
- Answered questions from family members about the care being provided to the client.
- Helped keep track of medical supplies used by the client throughout the day.
- Arranged recreational activities that promote socialization between clients in order for them to remain active within their community.
- Participated in team meetings with other healthcare professionals regarding patient care plans.
- Performed light housekeeping duties such as laundry, vacuuming and dusting.
- Transported clients to medical appointments or other destinations as needed.
- Encouraged patients to maintain independence while helping them complete tasks they are unable to do alone.
- Changed bed linens regularly ensuring a clean environment for the client at all times.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
Housekeeper
Hilton Garden Inn Hotel
West Palm Beach, Florida
03.2014 - 01.2020
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Scrubbed kitchen appliances, countertops and fixtures.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Followed safety procedures when handling hazardous materials.
- Sanitized all areas of the hotel lobby and public restrooms.
- Disinfected telephones, light switches and other frequently touched objects.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Emptied trash receptacles throughout the property.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Observed proper use of chemicals when cleaning various surfaces.
- Responded to requests from guests regarding housekeeping needs.
Education
High School Diploma -
Union Colleges
St Marc,HT06-2013
Skills
- Crisis intervention
- Behavioral assessments
- Medication management
- Therapeutic interventions
- Patient documentation
- Customer service
- Team collaboration
- Community outreach
- Patient education
- First aid and CPR
- Activity monitoring
Languages
Creole
Native/ Bilingual
English
Professional
French
Limited
Certification
HHA, Security
Timeline
Behavior Health Technician
Banyan Treatment Center
05.2022 - Current
Cashier
Walmart
10.2020 - 11.2021
HHA
One On One Services
07.2020 - 12.2020
Housekeeper
Hilton Garden Inn Hotel
03.2014 - 01.2020
High School Diploma -
Union Colleges