Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
References
Timeline
Generic

Eldin Blazevic

Waukee

Summary

Dynamic and results-driven professional with a proven track record at Walgreens, excelling in problem resolution and customer service. Leveraging strong organizational skills and analytical thinking, I effectively de-escalated customer concerns and implemented communication systems, enhancing operational efficiency and fostering positive customer relationships. Fluent in bilingual communication, I prioritize impactful interactions.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Fullfilment & General Merchandise Expert

Target
Waukee
08.2024 - 04.2025
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Developed positive relationships with customers through friendly interactions.

Field Maintencne Crew

Triumph Park
Waukee
07.2024 - 11.2024
  • Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Operated equipment and machinery according to safety guidelines.

Customer Service Representative

Walgreens
Clive
01.2023 - 05.2024
  • Completed day-to-day duties accurately and efficiently.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Implemented effective communication systems between departments.

Education

High School Diploma -

Waukee Northwest Hogh School
Waukee
05-2024

BBA -

Des Moines Area Community College
Ankeny, IA

Skills

  • Problem resolution
  • Organizational skills
  • Analytical thinking
  • Excellent communication
  • First Aid/CPR
  • Fluent bilingual communication
  • Customer service

Languages

English
Native/ Bilingual
Bosnian
Native/ Bilingual

Affiliations

  • Big in Basketball
  • Sports and Soccer fanatic
  • Love socializing

Certification

  • First Aid/CPR certified

References

References available upon request.

Timeline

Fullfilment & General Merchandise Expert

Target
08.2024 - 04.2025

Field Maintencne Crew

Triumph Park
07.2024 - 11.2024

Customer Service Representative

Walgreens
01.2023 - 05.2024

High School Diploma -

Waukee Northwest Hogh School

BBA -

Des Moines Area Community College

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