Dynamic and open-minded professional with extensive experience in the warehouse and distribution industry, consistently seeking innovative and efficient approaches to task management. Committed to continuous growth and eager to expand knowledge across diverse sectors, aiming to contribute positively to organizational success. Passionate about teamwork and collaboration, with a personal interest in building LEGO sets that foster creativity and problem-solving skills. Prepared to leverage expertise and enthusiasm to make a meaningful impact within the organization.
Work History
Crew Member
2 Years 1 Month
AMC Theatres | 05.2024 - Current
Delivered exceptional customer service by assisting guests with inquiries and resolving issues promptly.
Operated cash registers efficiently, ensuring accurate transactions and handling cash responsibly.
Maintained cleanliness and organization of theater facilities, enhancing guest experience and safety.
Collaborated with team members to ensure timely preparation and presentation of food and beverages.
Assisted in training new crew members on operational procedures and customer service standards.
Implemented best practices for concession stand operations, improving workflow efficiency during busy screenings.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Assisted other team members to achieve goals.
Warehouse Associate
1 Year 5 Months
United Catering Operations | 09.2017 - 02.2019
Facilitated timely requisition of merchandise and equipment to support operational requirements across departments.
Executed systematic placement of received merchandise into designated racks, maintaining order in freezer, cooler, and dry storage areas.
Executed daily completion of checklists for all equipment to ensure operational readiness.
Maintained cleanliness and organization of designated areas consistently.
Utilized stand-up forklifts and electronic pallet jacks for effective transportation of goods within the facility.
Endured prolonged periods of standing throughout the entire shift.
Executed decanting of merchandise from requisitions and ensured proper labeling prior to departmental transfer.
Widebody Lead Agent
4 Years 3 Months
SMX Cargo | 04.2013 - 07.2017
Supervised the integration and development of 10 new team members to ensure operational efficiency.
Oversaw building process to ensure compliance with company standard operating procedures.
Facilitated freight handling processes by unloading, staging, and loading shipments to ensure timely delivery.
Executed loading and unloading of containers using forklift, facilitating seamless transfer of built ULDs to designated loading devices such as dollies.
Facilitated resolution of service issues by coordinating with build-up team, export agents, and airline dispatchers to ensure proper handling of locked-out cargo prior to warehouse departure.
Operated forklift to transport freight efficiently from racks, shelves, cool room, and vehicles.
Performed thorough checks and logged details of received cargo, focusing on count accuracy and condition assessment.
Executed safe operation of powered mules, tugs, pallet jacks, and forklifts, ensuring compliance with safety protocols.
Reported discrepancies, incidents, and accidents to ensure compliance and safety standards.
Supported operational efficiency by assisting various departments with challenging tasks.
Education
High School Diploma
Tinian Jr./Sr. High School | Tinian, Northern Mariana Islands | 01-2003
Skills
Natural leader
Exceptional problem solver
Strong communication skills
Multi-tasker
Customer-service focused
Collaborative
Adaptable
Determined
Safety-conscious
-Responsible
Accomplishments
Promoted to Lead Breakdown Agent within 3 months, with direct responsibility for managing a 10-15 man crew in coordinating the breakdown process of inbound cargo & disperse them to their designated areas.
Multi-tasked between maintaining daily tasks at my designated area while assisting 2-3 other departments.