Holly Erickson
Woodland Park,CO
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
2
2
years of professional experience
Work History
Crew team member
Arbys
Woodland Park, CO
05.2016 - 08.2016
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Assist customers by providing information and resolving their complaints.
- Greet customers entering establishments.
- Answer customers' questions, and provide information on procedures or policies.
- Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
- Accept payment from customers, and make change as necessary.
- Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.
- Clean and organize eating, service, and kitchen areas.
- Notify kitchen personnel of shortages or special orders.
- Communicate with customers regarding orders, comments, and complaints.
- Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.
Cleaning Porter
Service Master
Colorado Springs, CO
12.2014 - 08.2015
- Service, clean, or supply restrooms.
- Gather and empty trash.
- Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Clean laboratory equipment, such as glassware or metal instruments, using solvents, brushes, rags, or power cleaning equipment.
- Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.
- Dust furniture, walls, machines, or equipment.
Food server
Sonic
Woodland Park, CO
06.2014 - 10.2014
- Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
- Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
- Place food servings on plates or trays according to orders or instructions.
- Stock service stations with items such as ice, napkins, or straws.
- Carry food, silverware, or linen on trays or use carts to carry trays.
- Total checks, present them to customers, and accept payment for services.
Cashier
City Market
Gunnison Colorado
08.2016 - 10.2016
- Trained new cashiers on procedures, customer service and sales techniques.
- Operated a cash register for cash, check and credit card transactions with [Number]% accuracy.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Identified potential shoplifters and alerted management.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Welcomed customers into the store and helped them locate items.
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
Education
High School Diploma -
Woodland Park High School
May 2016
Skills
- Customer-oriented
- Active listening skills
- Credit card transactions
- Retail sales
- Upselling techniques
- Merchandising
- Stocking
- Motivated team player
- Employee relations
- Natural leader
- Motivated team player
Timeline
Cashier
City Market
08.2016 - 10.2016
Crew team member
Arbys
05.2016 - 08.2016
Cleaning Porter
Service Master
12.2014 - 08.2015
Food server
Sonic
06.2014 - 10.2014
High School Diploma -
Woodland Park High School
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