Eldrin Reynolds Jr.
Charlotte,NC
Summary
Analytical and strategic thinker with a background in financial and business analysis. Known for high productivity levels and the ability to efficiently complete tasks, ensuring accuracy and timely delivery of projects. Possess specialized skills in leadership, continuous improvement, and cash management. Excel at communication, problem-solving, and adaptability, making complex financial concepts understandable and actionable for diverse audiences.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Revenue Analyst
Piedmont Natural Gas, Inc.
08.2016 - Current
- Perform reconciliation of bank reports and detail cash activity reports to balance corporate bank accounts daily
- Ensures the reconciliation of all assigned bank accounts are complete in a timely manner and clear outstanding items
- Responds to inquiries related to bank activity and cash accounting
- Produce month-end closing reporting and responsibilities for the Corporate Accounting department
- Manages the daily operations of PNG Business Unit cash and vendor deposits to ensure all activities remain in compliance with internal and external SOX controls
- Initiates wire and ACH activities into the banking website and completes the required journal entry for each transaction through PeopleSoft while checking for inaccuracies
- Maintains positive relationships with vendors by conducting monthly meetings to discuss new and current projects and resolve vendor issues
- Served as a key contributor for all PNG Business Unit projects involving payments by performing a nine-step series of quality analysis testing of data
Collections Analyst
Piedmont Natural Gas, Inc.
06.2016 - 08.2016
- Analyzed account information and billing system records to determine the degree of risk involved by extending credit to new residential and commercial customers while ensuring accounts remained in compliance according to company policies
- Reviewed accounts to determine delinquent account receivables for the advanced collections process
- Initiated collection activities by scheduling Disconnect for Non-Payment service orders and communicating with customers to resolve collection activities by processing payments and establishing payment arrangements
Senior Billing Representative
Piedmont Natural Gas, Inc.
05.2014 - 06.2016
- Conducted training sessions with peers to evolve into competent Billing Representatives, improve performance, and to drive company initiatives
- Completed SOX financial reports to guarantee accurate and timely billing adjustments on customer accounts while adhering to appropriate internal controls
- Identified and corrected mis-applied payments by re-allocating monies on accounts
Customer Contact Representative Associate
Piedmont Natural Gas, Inc.
06.2013 - 05.2014
- Demonstrated mastery of customer service by answering inbound calls to address customer service inquiries in a timely and accurate manner
- Performed account maintenance as needed
- Provided knowledgeable responses to customer while receiving excellent customer satisfaction scores and quality monitoring results
Donation Center Manager
Talecris Plasma Resources
09.2008 - 01.2013
- Supervised a staff of twenty-five and managed the implementation of operational changes to maximize center efficiency
- Monitored employee productivity by evaluating performance and developing action plans
- Accountable for the direction of all personnel functions and records including hiring, assignment and delegation of work, development and training, disciplinary actions, and termination
- Maintained a thorough understanding of state and federal regulations (e.g., FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to ensure facility compliance
- Oversaw inventory and the purchase of medical and office supplies
Education
Bachelor of Science - Healthcare Management
Pfeiffer University
Charlotte, NC12-2006
Skills
- Advanced Excel
- Analytical research
- Variance Analysis
- Continuous Improvement
- Financial Analysis
- Statement Review
- Data Interpretation
- Business Planning
Certification
Business Analytics Certification
UNC Charlotte School of Professional Studies
July 2024
References
References available upon request.
Timeline
Revenue Analyst
Piedmont Natural Gas, Inc.
08.2016 - Current
Collections Analyst
Piedmont Natural Gas, Inc.
06.2016 - 08.2016
Senior Billing Representative
Piedmont Natural Gas, Inc.
05.2014 - 06.2016
Customer Contact Representative Associate
Piedmont Natural Gas, Inc.
06.2013 - 05.2014
Donation Center Manager
Talecris Plasma Resources
09.2008 - 01.2013
Business Analytics Certification
UNC Charlotte School of Professional Studies
July 2024
Bachelor of Science - Healthcare Management
Pfeiffer University
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