Eleane Similien
Miami,FL
Summary
Reliable and upbeat retailer, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Authorized Retailer
AT&T
08.2023 - Current
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained accurate inventory levels through diligent monitoring and efficient ordering processes.
- Enhanced store reputation by delivering outstanding customer service and resolving issues promptly.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Facilitated positive internal communication between management, staff members, and corporate teams for streamlined decision-making processes.
- Trained new employees on company policies, sales strategies, and product offerings, ensuring their quick integration into the team.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Achieved sales targets through effective upselling and cross-selling techniques.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Cashier
Marshall's
01.2020 - Current
- Responsible for being visible and actively greeting, engaging, and assisting customers with highly satisfied customer service
- Cashiers process customer transactions through the check lane quickly, accurately, persistently
- Also, persuading customers to sign up for Marshall's credit card.
Volunteered at Lumana Physical Therapy
01.2022 - 01.2023
- Responsible for a wide range of duties, such as: general clinic cleaning, organizing, assisting frontline staff and physical therapy aides.
Electronic store aid
01.2019 - 01.2020
- New temporary electronic booth in 163rd mall, passed out flyers and guided people to check out the new store.
Education
Bachelor's - Physical Therapy
Miami-Dade College
01.2026
High School Diploma -
North Miami Beach High School
01.2022
Skills
- Sales and Promotions
- Honest and Dependable
- Team Cooperation
- Creative Thinking
- Customer Service
- Attention to Detail
- Advertising
- Friendly and Helpful
- Customer Assistance
- Store Opening and Closing
- Store Organization
- Strong Communication and Interpersonal Skills
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Authorized Retailer
AT&T
08.2023 - Current
Volunteered at Lumana Physical Therapy
01.2022 - 01.2023
Cashier
Marshall's
01.2020 - Current
Electronic store aid
01.2019 - 01.2020
Bachelor's - Physical Therapy
Miami-Dade College
High School Diploma -
North Miami Beach High School
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