Bilingual Worker about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Dedicated Customer Service professional with knowledge of service and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Fiesta Auto Insurance
Eleanneth Suarez
06.2023 - Current
Generated quotes and proposals for clients to match individual needs.
Provided comprehensive product knowledge and guidance to help clients on product selection.
Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
Responded to customer requests for products, services, and company information.
Answered customer telephone calls promptly to avoid on-hold wait times.
Quanta Manufactoring
Eleanneth Suarez
04.2021 - 05.2023
Completed physical inventory counts each month.
Stocked and managed stock of parts.
Picking Area/ Material Handler
Taylor Farms
Eleanneth Suarez
08.2019 - 04.2021
QA
Inspected quality of products, taking note of functionality, appearance and other specifications.
Trainer
Provided coaching and mentoring to employees in Spanish and English.