Claudia Saucedo
Blue Island,IL
Summary
Driven Auto Insurance Agent, offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections.
Overview
25
25
years of professional experience
Work History
Auto Insurance Agent
Freeway Insurance Agency
12.2023 - 04.2024
- Sought out new clients and developed client relationships through networking, direct referrals and lead databases.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Followed up promptly with interested clients to close sales.
- Negotiated contracts with clients to establish best coverage with lowest cost.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Educated clients on insurance policies and procedures.
- Finalized sales and collected necessary deposits.
- Calculated premiums and established payment methods for sales.
Bilingual Elementary Teacher
School District 170
08.2010 - 04.2018
- Developed lesson plans and instructional materials to provide individualized and small group instruction
- Administered grade level curriculum consistent with school district goals and objectives
- Promoted a classroom environment that is safe and conducive to student learning
- Conduct ongoing assessment of student learning
- Organize and maintain a system of accurate and complete record keeping, grading, and reporting for all student activities, achievement and attendance
Bilingual Elementary Teacher (K)
School District 130
01.2007 - 06.2010
- Developed lesson plans and instructional materials to provide individualized and small group instruction
- Administered grade level curriculum consistent with school district goals and objectives
- Promoted a classroom environment that is safe and conducive to student learning
- Conduct ongoing assessment of student learning
- Organize and maintain a system of accurate and complete record keeping, grading, and reporting for all student activities, achievement and attendance
Student teacher intern
Saint Nicholas of Tolentine School
08.2006 - 12.2006
- Developed lesson plans and instructional materials to provide individualized and small group instruction
Customer Service Agent
Insure One Insurance Agency
01.2003 - 12.2005
- Worked in a fast paced call center
- Answered telephones calls to answer customer questions and making changes to policies
- Assist sales agents in the field by making changes to policies and taking payments over the phone
Sales Agent
Evergreen Cemetery
01.1999 - 06.1999
- Sold plots, monuments and mausoleum crypts
- Provided excellent customer service to the deceased's family
- Made follow up visits to customers home to bring a gift
- Cold calling for leads
- Managed cemeteries' office
- Closed Mausoleum after hours and locked up office
Education
Bachelor of Science - Elementary Education
Saint Xavier University
Chicago, IL01.2006
Skills
- Bilingual
- Spanish Endorsement
- Classroom Structuring
- Instruction Planning
- Lesson Coordination
- Collaborative Planning
- Cashiering
- Cash Handling
- Customer Service
- Teaching
- Special Education
- Cold Calling
- Classroom Management
- Telemarketing
- Administrative Experience
- Time Management
- Writing Skills
- Experience Working With Students
- Curriculum Development
- Behavior Management
- New policy quotations
- Licensed insurance agent
- Customer needs assessment
- Insurance sales
- Product knowledge
- Deductible expense identification
- Customer retention
- Policy adjustment
- Goal oriented
Assessments
- Verbal Communication, Highly Proficient, 03/01/19
- Attention to Detail Skills, Proficient, 06/01/20
- Call Center Customer Service, Familiar, 06/01/20
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Auto Insurance Agent
Freeway Insurance Agency
12.2023 - 04.2024
Bilingual Elementary Teacher
School District 170
08.2010 - 04.2018
Bilingual Elementary Teacher (K)
School District 130
01.2007 - 06.2010
Student teacher intern
Saint Nicholas of Tolentine School
08.2006 - 12.2006
Customer Service Agent
Insure One Insurance Agency
01.2003 - 12.2005
Sales Agent
Evergreen Cemetery
01.1999 - 06.1999
Bachelor of Science - Elementary Education
Saint Xavier University
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