Martin Feyes
Fort Worth,TX
Summary
Compassionate Graduate Student actively pursuing a fulfilling career in osteopathic medicine. Years of experience assisting others in times of crisis, providing counseling to youth and their families, and directing individuals to external resources when situations exceeded personal scope. Over a decade of leadership experience while serving community as a youth pastor, becoming the youngest manager at a Zaxby's franchise, becoming a team leader / trainer at GEICO Auto Insurance, and being elected the President of the Med-Sci Community Service Organization at UNTHSC. Goal-driven, highly-motivated, and team-oriented with a focus on collaborating with others.
Overview
14
14
years of professional experience
Work History
Auto Insurance Agent
GEICO
Lakeland, Florida
05.2015 - 05.2023
- Received consecutive years of highest company recognition for work proficiency
- Implemented training programs aimed at enhancing associate performance.
- Adhered to all company guidelines relating to ethical standards when working with customers.
- Ensured compliance with state regulations regarding auto insurance policies.
- Provided assistance in resolving complaints filed by customers against the company.
- Served as a resource for colleagues who were unfamiliar with certain aspects of auto insurance products.
- Assessed customer needs and provided appropriate insurance solutions.
- Developed and maintained relationships with existing customers to ensure satisfaction and renewals.
Youth Pastor
Independent Christian Assembly
Plant City, FL
08.2013 - 12.2016
- Provided spiritual guidance and mentorship to youth members.
- Counseled teens on life issues such as relationships, peer pressure, and self-esteem.
- Maintained regular communication with parents of youth members.
- Provided crisis intervention when needed by teens or their families.
- Referred families and individuals to community support services, psychologists or doctors for necessary care.
- Encouraged participation in community service projects such as feeding and clothing the homeless, visiting the elderly in nursing homes, and providing necessities to families in need.
- Recruited volunteers to help with various church events.
- Created an annual budget plan for the youth ministry department.
- Initiated fundraising campaigns for youth ministry programs.
- Conducted outreach activities in local communities.
- Coordinated summer camps and other recreational activities.
- Worked with senior pastors to lead Sunday morning and mid-week worship services.
- Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
Manager
Zaxby's
Valrico, FL
09.2009 - 05.2015
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Implemented streamlined workflow processes to increase efficiency across the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Implemented strategic projects which drove significant improvements in productivity throughout the organization.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Exercised exceptional leadership abilities in effectively managing challenging situations during times of organizational change.
- Interviewed individuals to establish suitability for position.
Education
Master of Science - Medical Sciences
University of North Texas Health Science Center At Fort Worth
Fort Worth, TX05-2024
Bachelor of Science - Biological, Social, And Behavioral Sciences
University of South Florida
Tampa, FL08-2018
Skills
- Leadership
- Interpersonal Skills
- Teamwork and Collaboration
- Adaptability and Flexibility
- Time management abilities
- Attention to Detail
- Strategic Thinking
- Problem-Solving
- Community Outreach
- Public Speaking
- Volunteer Recruitment
- Staff Training
- Event Setup
- Fundraising Events
- Coaching and Mentoring
- Youth Mentoring
- Spiritual Guidance
- Crisis Intervention
- Individual Counseling
- Bilingual
Languages
Spanish
Limited
English
Native/ Bilingual
Accomplishments
- President of the Med-Sci Community Service Organization (MSCSO)
- Received the "Exceptional Community Service Award" over 140 competing student organizations
- Graduated Magna Cum Laude from UNTHSC
- Received noteworthy A's in both Anatomy and Physiology
- Served my community as a Youth Pastor for multiple years
- Became the youngest manager of a Zaxby's franchise at 19 years old
- Received the highest tier of professional awards from GEICO Auto Insurance for vastly exceeding company expectations multiple years in a row
- One state championship title in Florida for semi-professional powerlifting
Affiliations
- Able to play four instruments (guitar, piano, bass, drums)
- Worship leader at various churches over the last 14 years
- Semi-professional weightlifter (prior to injury)
- Hundreds of hours building/repairing/improving automobiles under a professional mechanic
- Thousands of hours of community service activities
Timeline
Auto Insurance Agent
GEICO
05.2015 - 05.2023
Youth Pastor
Independent Christian Assembly
08.2013 - 12.2016
Manager
Zaxby's
09.2009 - 05.2015
Master of Science - Medical Sciences
University of North Texas Health Science Center At Fort Worth
Bachelor of Science - Biological, Social, And Behavioral Sciences
University of South Florida