Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vanessa Rodriguez

Houston,TX

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Driven by a passion for continuous learning and successfully navigating change.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Auto Insurance Agent

Progressive Casualty Insurance
Houston, Texas
06.2021 - Current
  • Assisted clients in understanding auto and special lines insurance policy options, and coverage details.
  • Participated in continuing education courses related to auto and property insurance products.
  • Addressed and resolved clients' concerns promptly, as well as building trust, thus ensuring high levels of client satisfaction.

Sales Representative

Metro by T-Mobile
Houston, Texas
04.2015 - 05.2021
  • Provided technical support for customers.
  • Listened to customer needs to identify and recommend best products and services.
  • Developed strong customer relationships through personalized service and active listening.

Education

High School Diploma -

Early College Academy At Southridge
05-2016

Some College (No Degree) - Kinesiology

University of Houston
Houston, TX

Skills

  • Network troubleshooting
  • Problem solving
  • Effective communication
  • Active listening
  • Calm and patient
  • Maintaining patient privacy
  • Compassionate approach

Certification

Google IT support professional Certification

Timeline

Auto Insurance Agent

Progressive Casualty Insurance
06.2021 - Current

Sales Representative

Metro by T-Mobile
04.2015 - 05.2021

High School Diploma -

Early College Academy At Southridge

Some College (No Degree) - Kinesiology

University of Houston
Vanessa Rodriguez