Aime Hernandez
Balch Springs
Summary
I have 4+ years of experience interacting with clients and handling stressful situations. Hard‑working professional recognized by peers for effective time management and persuasion skills. Seeking a team‑oriented role where I can apply my customer‑service experience in a challenging environment.
Overview
9
9
years of professional experience
2018
2018
years of post-secondary education
Work History
Auto Insurance Agent
La Familia Auto Insurance
Mesquite
07.2024 - 01.2026
- Generated reports detailing sales activities, client interactions, and progress toward goals.
- Prepared documents such as applications, endorsements, renewals, and cancellations.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
Wax Technician
Depil Brazil
Dallas
05.2019 - 06.2024
- Performed waxing services using hard and soft waxes to remove unwanted body hair.
- Updated and maintained customer records and beauty services provided.
- Maintained a clean and organized workspace throughout the day.
Food Handler and Cashier
F&B Services
Carrollton
05.2017 - 05.2018
- Operated cash register/POS system for cash and credit transactions.
- Maintained high standards of customer service during high‑volume shifts.
- Followed food safety standards and protocols.
Parking Lot Attendant
American Airlines Center
Dallas
09.2016 - 04.2017
- Reported suspicious activity to management or security personnel.
- Processed payments via cash and card and issued receipts.
- Assisted customers with directions and recommendations.
Education
Skyline High School
Dallas, TXCosmetology License -
Ogle School Hair Skin Nails
Dallas, TXSkills
- Dependable
- Goal Oriented
- Great with Time Management
- Bilingual
Timeline
Auto Insurance Agent
La Familia Auto Insurance
07.2024 - 01.2026
Wax Technician
Depil Brazil
05.2019 - 06.2024
Food Handler and Cashier
F&B Services
05.2017 - 05.2018
Parking Lot Attendant
American Airlines Center
09.2016 - 04.2017
Skyline High School
Cosmetology License -
Ogle School Hair Skin Nails