Nicole Agee
Birmingham,AL
Summary
Developed strong analytical and customer service skills in high-paced environment. Excelled at assessing client needs and providing tailored insurance solutions. Seeking to leverage these transferable skills in new and dynamic role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Auto Insurance Agent
The Reed Agency
03.2023 - 10.2024
- Provided exceptional service through timely follow-ups with clients, keeping them informed throughout the claims process.
- Developed strong relationships with clients, fostering trust and loyalty while promoting long-term business growth.
- Educated clients on available auto insurance products, empowering them to make informed decisions regarding their coverage options.
- Ensured accurate policy administration by diligently reviewing and updating client information, reducing errors in coverage.
Delivery Driver
Fedex Ground
10.2022 - 02.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Skilled Laborer
Jefferson County Commission
03.2020 - 07.2022
- Demonstrated versatility in adapting quickly between different types of skilled labor tasks depending on project requirements.
- Operated power equipment to move materials and promote job efficiency.
- Used problem-solving skills to troubleshoot unexpected issues during construction projects while minimizing delays or additional costs involved in resolving them.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Education
High School Diploma -
P.D Jackson Olin High School
Birmingham, AL05.2016
Skills
- Goal oriented
- Policy analysis
- Financial acumen
- Customer service
- Materials organization
- Punctual and dependable
- Attention to detail
- Time management
Certification
- Life and Health Insurance License - AL Department of Insurance.
Timeline
Auto Insurance Agent
The Reed Agency
03.2023 - 10.2024
Delivery Driver
Fedex Ground
10.2022 - 02.2023
Skilled Laborer
Jefferson County Commission
03.2020 - 07.2022
High School Diploma -
P.D Jackson Olin High School
- Life and Health Insurance License - AL Department of Insurance.
Similar Profiles
Mikayla IsgarMikayla Isgar
Office Administrative Assistant at Providence Insurance-The Reed AgencyOffice Administrative Assistant at Providence Insurance-The Reed Agency
Christopher DWYERChristopher DWYER
Primary School Supply Teacher at Lancashire Teaching Agency - ReedPrimary School Supply Teacher at Lancashire Teaching Agency - Reed
Kayode AdedejiKayode Adedeji
Support worker at Reed recruitment agencySupport worker at Reed recruitment agency