Eleanor Andries
Bend
Summary
I am a very strategic learner who is determined to work hard in order to get any job done. I have over five years of customer service experience which has made me exceptionally good at reading social cues in a variety of social situations. I am a very extroverted person and naturally enjoy working with all types of people. I am capable of adapting quickly and easily as a result of my working environment.
Overview
10
10
years of professional experience
Work History
Bartender/Server
Mt. Bachelor Ski Resort
11.2023 - Current
- I alternate between working with the server staff and the bartending staff. This forces me to be an adaptive, versatile employee.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
River Raft Guide
Sun Country Tours
05.2023 - 09.2024
- Guided groups down class 3 and 4 whitewater while ensuring safety and a positive atmosphere.
- Taught the fundamentals of rafting and safety to every group before trips.
- Maximized guests enjoyment through strong interpersonal skills, creating a welcoming atmosphere on all trips.
- Grocery shopped for all day trips based on trip size and trip length.
Fine Dining Server
Mt Bachelor
06.2023 - 08.2024
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Server/Barista Shift Lead
Blissful Spoon
05.2022 - 11.2022
- Created superlative cafe experience through customer service, beverage preparation, presentation, good service and maintenance of cleanliness and sanitation of space.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Soccer Coach/Soccer Referee
Southern Oregon Classic League
09.2014 - 05.2019
- Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Created a schedule each week for practices, games and parties.
Education
High School Diploma -
Crater Renaissance Academy
Central Point, OR06.2021
Skills
- Exceptional Customer Service
- Active Listening
- Judgment and Decision-Making
- Ability to Adapt
- Workstation Maintenance
- Quick Learner
- Clear and Concise Communication
- Anticipating Customer Needs
- Calm and Professional Under Pressure
- Upbeat and Positive Personality
- Teamwork and Collaboration
- Exceptional Interpersonal Communication
Timeline
Bartender/Server
Mt. Bachelor Ski Resort
11.2023 - Current
Fine Dining Server
Mt Bachelor
06.2023 - 08.2024
River Raft Guide
Sun Country Tours
05.2023 - 09.2024
Server/Barista Shift Lead
Blissful Spoon
05.2022 - 11.2022
Soccer Coach/Soccer Referee
Southern Oregon Classic League
09.2014 - 05.2019
High School Diploma -
Crater Renaissance Academy
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