Eleanor L Partee
West Peabody,MA
Summary
Ambitious Surgical Care Coordinator with experience facilitating physical and psychosocial needs of surgical patients. High-performing sales professional with a focus on exceeding sales goals. Accurate with pre-operative requirements, schedule and answer questions. Highly knowledgeable in cosmetic and transgender surgery. Smart Sales Coordinator with consistent follow up and positive engagement.
Overview
12
12
years of professional experience
Work History
Surgical Care Coordinator
The Spiegel Center
Newton, MA
10.2018 - 12.2023
- Provided ongoing compassionate patient care for each client.
- Scheduled recurring service appointments to provide client care as needed.
- Built strong and trusting rapport with clients and loved ones.
- Worked with operating facilities to schedule procedures on behalf of 2 Facial Plastic and Reconstructive surgeons.
- Distributed treatment and procedural information to patients.
- Gathered current medical information and reviewed histories to gather details for surgeons.
- Addressed, documented and responded to incoming correspondences to address client queries.
- Created and maintained accurate and confidential patient files according to regulatory mandates.
- Managed physician calendar, including scheduling patient appointments and procedures.
- Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Compiled physical and digital documents, charts and reports to meet business and patient need.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Skincare Sales Consultant
Independant
Boston, MA
10.2013 - 10.2018
- Educated and consulted with clients on skin conditions, treatments and recommending products to grow sales.
- Captured new business through personalized approach and group events such as lunch-and-learns.
- Pursued continuing education to learn new advances in skin condition treatments.
Salon Manager
Elizabeth Grady
Cambridge, MA
04.2012 - 08.2013
- Managed all areas of salon operations, including appearance, performance and sales of products.
- Placed inventory orders, monitored shelf stock and tracked expenses.
- Trained and mentored team members to achieve optimal performance and meet challenging business targets.
- Resolved guest complaints.
- Delivered high level of service, encouraging all employees to follow suit and to realize the importance of customer retention.
- Coordinated promotions to increase sales and revenue growth.
Education
Class 6 Professional Cosmetology License - Aesthetics
The Elizabeth Grady School of Esthetics & Massage Therapy
Medford, MA08.2001
Skills
- Licensed Aesthetician - Class 6
- Computer skills
- CPT coding expertise
- Sales background
- Consultations
- Educating patients
- Time management
- Strong work ethic
Timeline
Surgical Care Coordinator
The Spiegel Center
10.2018 - 12.2023
Skincare Sales Consultant
Independant
10.2013 - 10.2018
Salon Manager
Elizabeth Grady
04.2012 - 08.2013
Class 6 Professional Cosmetology License - Aesthetics
The Elizabeth Grady School of Esthetics & Massage Therapy
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