Summary
Overview
Work History
Education
Skills
References
Timeline
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ELEANOR PEACE-RICHARDSON

CASTALIA

Summary

Dynamic healthcare professional with extensive experience at the VA Department of Veteran Affairs, excelling in patient care and assessment. Proven ability to enhance patient satisfaction through effective communication and scheduling. Skilled in Meditech and team collaboration, fostering trust and improving community health initiatives through successful blood donation drives.

Overview

32
32
years of professional experience

Work History

Home Healthcare

VA Department Veteran Affairs
Durham
11.2016 - 11.2024
  • Provided compassionate care to veterans, enhancing their quality of life, and fostering a sense of trust and safety.
  • Monitored patient progress through detailed assessments, facilitating timely adjustments to care strategies and ensuring optimal support.
  • Delivered compassionate care to veterans, fostering trust and enhancing their overall well-being.

Referral Coordinator

St Agnes HealthCare
Baltimore
05.2001 - 04.2016
  • Fostered positive relationships with patients and providers, ensuring clear communication and timely referrals.
  • Coordinated with healthcare teams to manage patient flow, effectively reducing wait times and enhancing patient satisfaction.
  • Schedule appointment for (10) Physicians; Radiation, Hematology and Medical Oncology.
  • .Schedule all first-time appointments, obtain patient history from various location and prepare charts for Physicians.
  • Maintain attendance from Tumor Board and issue the Physicians Certificate for Recertification.
  • Verify patient insurance, and obtain a referral/authorization if needed for the initial consultation.
  • Keep procedure manuals in compliance with the requirements of various accrediting agencies, such as the FDA, JCAHO, etc.

Blood Donor

St Agnes HealthCare
Baltimore
03.1993 - 05.2001
  • Coordinated blood donation drives, increasing donor participation and significantly enhancing community health initiatives.
  • Provided compassionate guidance to donors, fostering a welcoming environment that encouraged repeat donations.
  • Partnered with local organizations to raise awareness and drive engagement, resulting in substantial community outreach.
  • Implemented targeted marketing strategies to promote donation events, resulting in measurable improvements in community engagement.

Education

Certification -

NC Department of Federal Affairs
Durham, NC
11.2024

Facility Certified - PHLEBOTOMY/CNA

St Agnes HealthCare
Baltimore, MD
05.2001

ANATOMY -

Caton Community College
Catonsville, MD
03.1995

Certificate - MEDICAL ASSISTANT/CNA

Automation Academy
Washington, DC
01.1993

DIPLOMA -

Army Base/High School
Babenhause, Germany
05.1969

GENERAL -

Perry's High School
Louisburg, NC
05.1968

Skills

  • English Language
  • Clerical
  • Meditech
  • Mosaic
  • Athena
  • Microsoft
  • Excel

  • Phlebotomy techniques
  • Patient care
  • Scheduling appointments
  • Patient assessment
  • Healthcare communication
  • Medical documentation
  • Team collaboration
  • Time management
  • Emergency response

References

References available upon request.

Timeline

Home Healthcare

VA Department Veteran Affairs
11.2016 - 11.2024

Referral Coordinator

St Agnes HealthCare
05.2001 - 04.2016

Blood Donor

St Agnes HealthCare
03.1993 - 05.2001

Certification -

NC Department of Federal Affairs

Facility Certified - PHLEBOTOMY/CNA

St Agnes HealthCare

ANATOMY -

Caton Community College

Certificate - MEDICAL ASSISTANT/CNA

Automation Academy

DIPLOMA -

Army Base/High School

GENERAL -

Perry's High School

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ELEANOR PEACE-RICHARDSON