Eleanor Saal
Worcester,MA
Summary
Activities Assistant with 6 years of experience in customer service and organizational roles, excelling in fast-paced environments. Demonstrates exceptional communication skills and a flexible schedule to enhance resident and visitor experiences. Committed to fostering a positive community atmosphere and ensuring efficient operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Activities Assistant
Sterling Village Nursing Home
09.2024 - Current
- Documented preferences and helped develop relevant activities.
- Improved the quality of life for residents by creating, organizing, and conducting entertaining and stimulating activities.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Prepared reports for management regarding 140 resident's engagements in programming
- Evaluated supplies and requested purchases to meet activity plans.
- Engaged residents through events, small groups, and personal attention, providing emotional support and companionship
- Communicated with family members and other caregivers to provide updates on well-being and care of residents.
- Assisted with physical therapy exercises to help residents regain strength and mobility.
- Collaborated with other recreation staff in developing new recreational activities.
Receptionist
Tatnuck Park at Worcester
01.2019 - 09.2024
- Foster strong relationships with residents through effective communication and social interaction
- Manage phone communications, ensuring prompt and clear responses to inquiries
- Facilitate effective communication between residents and their families, enhancing relationships
- Welcome visitors and family members, creating a positive first impression
- Maintain community safety and organization, contributing to a secure environment
- Streamlined phone answering processes, reducing wait times and improving overall resident satisfaction
- Maintained meticulous records of community activities and visitor logs, enhancing safety and organization
- Provided compassionate support to residents and visitors, fostering a positive and inclusive community atmosphere
Server/ Dishwasher
Tatnuck Park at Worcester
01.2019 - 09.2024
- Serve meals to residents during peak times, ensuring timely and accurate service
- Engage with residents to enhance dining experience and address concerns
- Prepare ingredients and meals for upcoming shifts to maintain efficiency
- Maintain cleanliness of the dining area to ensure a pleasant environment
- Wash dishes and kitchenware to support kitchen operations
- Efficiently manage resident dining experience, ensuring timely service and satisfaction
- Explained menu items and suggested appropriate options for any type of concerns.
Education
Healthcare -
Quinsigamond Community College
Worcester, MA12-2025
Public Health Policy and Administration - undefined
University Of Massachusetts Amherst
05.2022
High School -
South High Community School
05.2020
Skills
- Reception Experience
- Geriatric Experience
- Flexible work schedule
- Quick learner
- Customer service
- Thrives in fast paced environments
- Dishwashing
- Organizational Skills
- Enrichment program development
- Resident support
- Documentation skills
- Senior activities experience
Certification
- Dementia Care Training
Timeline
Activities Assistant
Sterling Village Nursing Home
09.2024 - Current
Receptionist
Tatnuck Park at Worcester
01.2019 - 09.2024
Server/ Dishwasher
Tatnuck Park at Worcester
01.2019 - 09.2024
Public Health Policy and Administration - undefined
University Of Massachusetts Amherst
- Dementia Care Training
Healthcare -
Quinsigamond Community College
High School -
South High Community School
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