ELEANOR SANDMAN
Mountain Lakes,NJ
Summary
Highly personable and approachable individual with exceptional interpersonal communication skills. Demonstrated expertise in efficient payment processing, effective food handling, and consistently meeting customer demands. Maintains a diligent and well-organized mindset to ensure seamless operations and customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
SmartWorld Coffee
11.2022 - Current
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
Babysitter
01.2019 - Current
- Remained calm when dealing with injuries and emergencies
- Fed children nutritious meals and snacks
- Changed laundry and linen as needed
- Organized and cleaned toys, games and play areas
Lake Lifeguard
Mountain Lakes Recreation
07.2021 - 08.2024
- Supervised swimming areas and monitored swimmer safety
- Promoted a positive image of the lake facility by consistently displaying professionalism and dedication to the safety and well-being of all patrons.
- Administered first aid to injured patrons, stabilizing their condition until professional medical help arrived.
- Monitored changing weather conditions for water safety
Lifeguard
Lakeland Hills YMCA
12.2021 - 06.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Continuously monitored swimmers and pool conditions to ensure guest safety in water areas
- Provided effective assistance to distressed individuals utilizing life-saving techniques and equipment
Education
Bachelor of Arts - Applied Psychology
Boston College
Chestnut Hill, MA06.2027
Skills
- Opening and closing duties
- Exceptional customer service
- Team Leadership
- POS System Operation
- New Hire Training
- Multitasking
- Cash Handling
- Professional Demeanor
Athletics
9th, 10th, 11th, 12th, 11th, 9th, 10th
Honorsandawards
12th, 11th, 12th
Volunteer Experience
- Community Church of Mountain Lakes, Youth Liaison to the Board of Christian Outreach, Mountain Lakes, NJ, 01/2022, Current, Provide feedback to the board as to how to grow youth participation in service related projects spearheaded by the church, Offer service opportunities to other youth in the community, Organized fundraiser to raise money for renovation of refugee home
- Community Church of Mountain Lakes, Youth Member, Mountain Lakes, NJ, 09/2012, Current, Served as an acolyte for church services from age 7-12, Participated in youth choir, liturgical dance and Christian Drama, ages 7-12, Prepared and served food for annual Mental Health Dinner dinner for adults living with mental and physical challenges, 2017-present., Packed meals through "seeds of change" charity organization., Participated in community trash clean up, Painted and cleaned in struggling churches outside of town church community such as Newark and Irvington
Extracurricular Activities
9th, 10th, 11th, 12th, 10th, 11th, 12th, 9th, 10th, 11th, 12th
Certification
- First Aid/CPR Certifie
Timeline
Barista
SmartWorld Coffee
11.2022 - Current
Lifeguard
Lakeland Hills YMCA
12.2021 - 06.2022
Lake Lifeguard
Mountain Lakes Recreation
07.2021 - 08.2024
Babysitter
01.2019 - Current
Bachelor of Arts - Applied Psychology
Boston College
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