Eleanor Seen
Chula Vista,CA
Summary
Accomplished Senior Admission Nurse from VITAS Healthcare, adept in palliative and geriatric care, showcasing strong clinical judgment and compassionate patient support. Excelled in enhancing patient satisfaction and streamlining care coordination, evidenced by improved outcomes and trust. Skilled in critical care nursing and effective family education, contributing to high-quality, holistic patient care.
Overview
14
14
years of professional experience
Work History
Senior Admission Nurse
VITAS Healthcare
10.2012 - Current
- Discussed hospice services with patient's and families and determine eligibility.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
Nursing Unit Coordinator
Chase Care Center
08.2010 - 09.2012
- Facilitated positive working relationships among nursing staff by promoting teamwork and open communication channels.
- Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
- Reviewed staffing patterns, quantities and nursing units' census to meet resident needs.
- Evaluated and monitored care and services throughout shift to improve quality levels.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Reduced medication errors with diligent management of medication administration records and close collaboration with nursing staff.
- Resolved staffing issues by proactively identifying gaps in coverage and arranging appropriate coverage as needed.
- Coordinated seamless discharge planning processes for patients transitioning from nursing home to home.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Education
Bachelor of Science - Nursing
College of Perpetual Help - Manila
1240 Concepcion St, Sampaloc, Manila, Philippines01-2008
Skills
- Palliative Care
- Geriatric Care
- Licensed by California nursing board
- Clinical Documentation
- Family Education
- Patient Assessment and Care
- Patient Care and Education
- Discharge coordination
- Care Plan Development
- Strong Clinical Judgment
Accomplishments
- Awarded Vitas Best multiple times.
- Guest in one podcast episode of Passion in Action, A Vitas Podcast.
Languages
English
Native or Bilingual
Filipino
Native or Bilingual
Timeline
Senior Admission Nurse
VITAS Healthcare
10.2012 - Current
Nursing Unit Coordinator
Chase Care Center
08.2010 - 09.2012
Bachelor of Science - Nursing
College of Perpetual Help - Manila
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