Eleanor L Jones
Housekeeping Technician
Virginia Beach,VA
Summary
Highly-qualified Housekeeping Supervisor offering over 16 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all clients needs. A Housekeeping Technician at Indian Point isn't your typical Housekeeper, in this position I earned qualifications such as ...
Confined Space Rescue, Fire Watch, Foreign Material Exclusion, Radiation worker just to name a few. I used these qualifications to support in Plant Outages for over a decade. Any option I was given to improve my service, I took. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures. Innovative Housekeeping Technician with proven record of success in managing large teams of personnel. Promotes high standards of cleanliness and safety. Highly organized and attentive to detail with strong organizational and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Housekeeping Supervisor
BHI Energy
06.2007 - 07.2023
- Adhered to safety protocols by enforcing proper equipment usage.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Trained and mentored new staff on cleaning and safety protocols.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Addressed customer feedback and complaints to maximize satisfaction.
- Established and enforced safety protocols and guidelines for staff.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Monitored staff performance and provided feedback to drive productivity.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Maintained required records of work hours, budgets and payrolls.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Developed and implemented staff recognition programs to motivate and reward employees.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Completed schedules, shift reports, and other business documentation.
- Evaluated employee performance and developed improvement plans.
- Increased employee performance through effective supervision and training.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Communicated repair needs to maintenance staff.
- Conducted regular room inspections to verify compliance with housekeeping standards.
Education
GED -
Peekskill High School
Peekskill, NYSkills
- Task Assignment
- Department Coordination
- Cleaning / Safety Practices
- Staff Scheduling
- Communication
- Supply Inventory Management
- Document Control
- Report Generation
- Quality Improvements
- Data Archiving
- Inter-Department Collaboration
- Regulatory Compliance
- Training and Mentoring
- Performance Improvements
Additional Information
I worked at Indian Point for over 16 years, leaving my position only because my son broke his ankle. In the course of 4 months, I traveled back and forth from N.Y to Virginia Beach. I never missed a day of work, nor was I late. The expense began to take a toll on me, which led to my relocating to Virginia Beach. My son is now literally back on his feet and I am pursuing employment.
Work Availability
monday
tuesday
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friday
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morning
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Timeline
Housekeeping Supervisor
BHI Energy
06.2007 - 07.2023
GED -
Peekskill High School