Resourceful Outreach Associate recognized for high productivity and efficient task completion. Skilled in community engagement, relationship building, and strategic communication planning. Possess key soft skills in adaptability, empathy, and teamwork to excel in diverse outreach settings. Committed to leveraging these abilities to foster meaningful connections and achieve organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Extension Outreach Associate
University of Illinois Extension
Anna, IL
11.2024 - Current
Executed field visits across 28 counties to assist independent grocers in overcoming operational challenges.
Organized first Annual Southern Illinois Independent Grocer Summit at John A. Logan College.
Delivered presentations on food disparities and access issues at significant regional conferences.
Created grocery store feasibility model using a data aggregation tool to support rural economies.
Authored training materials addressing digital accessibility and staff wellbeing initiatives.
Facilitated technical assistance for grant applications and governmental funding processes.
Advised independent grocers on marketing tactics and operational improvements.
Applied data-driven methodologies to enhance store operations and foster local economic growth.
Office Support Assistant
University Of Illinois Extension
Mounds, IL
12.2023 - 11.2024
Prepared program materials while coordinating events and logistics for educators and staff.
Managed front-office operations, including multi-line phone inquiries and walk-in client support.
Rural Grocery Transition Specialist, Kansas State University | Built relationships with grocery store owners and managers to support operations and transitions. Gained expertise in business valuation and succession planning for rural grocery stores. Applied tools and strategies to facilitate smooth ownership and operational transitions. Participated in a national professional network dedicated to rural community development.
CompTIA A+, 05/01/19, Southeast Missouri State University | Hardware setup, maintenance, and troubleshooting. Operating system installation, configuration, and support. Software and application troubleshooting. Basic networking setup and troubleshooting. IT security fundamentals and best practices. Mobile device setup and support. Virtualization and cloud computing basics. IT operational procedures and preventive maintenance.
Research Assistant at University of Illinois Extension, University of Illinois Urbana, ChampaignResearch Assistant at University of Illinois Extension, University of Illinois Urbana, Champaign
County Extension Director – Lake & McHenry Counties at University of Illinois ExtensionCounty Extension Director – Lake & McHenry Counties at University of Illinois Extension