Elee Gifaldi
Woodbridge,VA
Summary
Accomplished server at All American Steakhouse and Sports Theater, adept in POS systems and fostering customer relationships. Demonstrated expertise in safety, alongside proficiency in Microsoft Office Suite. Proven ability to enhance guest satisfaction through effective communication and attention to detail, with a background in lifeguarding emphasizing vigilance and first aid skills.
Overview
4
4
years of professional experience
Work History
Server
All American Steakhouse and Sports Theater
03.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
Lifeguard
MGN POOLS Management
08.2020 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Made sure the pool ran smoothly by checking the chemical balances and adjusting them as needed.
Lifeguard I
Prince William County
11.2020 - 01.2022
- Made sure that guests visiting the pool were safe as they swam or where on the pool deck.
- Prevented injuries before they happened by being proactive and using my authority as a lifeguard to enforce pool rules when needed.
- Did tasks as needed like bathroom checks and cleaning when necessary.
- Actively scanned water when in stand for anything out of the ordinary to ensure that guests swimming where safe.
- Upheld hygiene standards in pool and surrounding area.
Education
Associate of Science - Biology
Northern Virginia Community College
Woodbridge, VA05.2025
High School Diploma -
Forest Park High School
Woodbridge, VA06.2023
Skills
- Advanced German speaker (previously fluent)
- Certified Lifetime Boater Education
- Previously CPR certified
- Previously Pool Operator Certified
- Proficient in Microsoft Office Suite
- Proficient in Google's G Suite
- Advanced swimmer and can teach swimming to others
Timeline
Server
All American Steakhouse and Sports Theater
03.2023 - Current
Lifeguard I
Prince William County
11.2020 - 01.2022
Lifeguard
MGN POOLS Management
08.2020 - 09.2022
Associate of Science - Biology
Northern Virginia Community College
High School Diploma -
Forest Park High School
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