ELEEN JAHSHAN
Lawndale,CA
Summary
Motivational and positive Academic Advisor with exceptional written and verbal communication skills. Successful at guiding students through academic planning and counseling. Expertise in goal setting and active listening.
Overview
7
7
years of professional experience
Work History
Academic Advisor
Kuwait Cultural Office Los Angeles
02.2023 - Current
- Successfully managed acaseload of up to 250 university students, while prioritizing tasks based on urgency and importance while maintaining high-quality service delivery.
- Provided resources to support students in achieving career goals.
- Analyzed student academic records to assess educational and career goals.
- Educated students on college admissions process and scholarship requirements.
Waitress
The Kettle
10.2018 - Current
- Resolving guest complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displaying enthusiasm and promoted excellent service to guests while multitasking their needs.
- Upholding a positive attitude while working in a fast-paced environment.
Academic Student Advisor, Tour Guide
California State University East Bay Welcome Center
10.2016 - 05.2018
- Provided academic advisement services for prospective students to maintain educational progression.
- Assisted prospective students with Cal State Apply application process.
- Scheduled appointments for transcript overviews and student advising services.
- Led campus tours for K-12 students, families, and prospective students.
Education
Bachelor of Arts - Communications: TV, Film, Media
California State University, Dominguez Hills
Carson, CA08.2021
Skills
- Cross-cultural competency
- Effective Communication
- Student Records Maintenance
- Higher education practices knowledge
- Academic Counseling
- Administrative abilities
Leadership Experience
- Student Panel Host, 2017, Led a student panel for dozens of prospective students and families at admission events.
- Past Honored Queen, Job's Daughters International, 2011, 2018, Manhattan Beach, CA
Internship
Asian Culture & Media Alliance (ACMA), 03/01/21, 08/01/21, Engaged with companies/organizations to broaden networks via social media., Conducted interviews and hosted webinars with special guests., Screenwriting for Cathlyn's Korean Kitchen.
Languages
Arabic
Professional Working
Timeline
Academic Advisor
Kuwait Cultural Office Los Angeles
02.2023 - Current
Waitress
The Kettle
10.2018 - Current
Academic Student Advisor, Tour Guide
California State University East Bay Welcome Center
10.2016 - 05.2018
Bachelor of Arts - Communications: TV, Film, Media
California State University, Dominguez Hills
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