Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Eleena Webb

Clever,MO

Summary

To seek and maintain a full-time position that offers professional challenges, excellent time management and problem-solving skills. Very organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

Overview

13
13
years of professional experience

Work History

Police Records/Evidence Clerk

Nixa Police Department
Nixa, MO
09.2017 - Current
  • Provided optimal support to all divisions by staying up to date on procedures and how to handle high priority evidence.
  • Processed photographs, videos and other documentation to add to reports.
  • Transcribed pieces of recorded evidence for use in court cases and other legal proceedings.
  • Kept detailed records of evidence and evidence storage inventories, double-checked procedures and monitored access to prevent unauthorized handling.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Entered data into record management system, following procedures to keep information private.
  • Developed and maintained courteous and effective working relationships.

Records/Evidence Clerk

Greene County Sheriff's Office
Springfield , MO
12.2013 - 12.2015
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Received and routed business correspondence to correct departments and staff members.
  • Reviewed order data to verify transactions and shipping dates.
  • Monitored usage of supplies and contacted vendors to place new orders for replenishment.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Store Associate/Shift Lead

Andy's Frozen Custard
Springfield , MO
05.2008 - 12.2013
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Educated new hires on company policies and procedures by designing and developing training program.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Managed customer relations and customer service through daily communication and interaction.
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Educated staff on organizational mission and goals to help employees achieve success.

Phlebotomy Intern

Adult Medicine And Endocrinology
Springfield , MO
08.2012 - 08.2012
  • Validated blood and specimen collection orders.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Organized daily work based on collection priority.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Monitored patients for reactions and verified sample quality.
  • Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Used personal protective equipment correctly to protect coworkers and patients.

Temporary Associate

PFI Western Store
Springfield , MO
11.2010 - 01.2011
  • Worked varied hours, days and weekends as business needs dictate.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.

Waitress/Hostess

Scramblers Restaurant
Republic , MO
09.2006 - 12.2007
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Used cash registers and credit card machines to cash out customers.
  • Inspected dishes and utensils for cleanliness.
  • Greeted new customers, discussed specials and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.

Education

No Degree - General Education

Ozarks Technical Community College, Springfield, MO

No Degree - General Education

NorthWest Arkansas Community College, Bentonville, AR

High School Diploma -

Clever High School, Clever, MO
05.2009

Skills

  • Microsoft Office
  • Adobe
  • Answer Phones and Greet Visitors
  • Recordkeeping skills
  • Maintain polite and professional communication via phone, e-mail, and mail
  • Prepare communications, such as memos, emails, reports and other correspondence
  • Clerical Support
  • Multitasking Abilities
  • Self-Motivated
  • Anticipate the needs of others in order to ensure their seamless and positive experience
  • Flexible and Adaptable
  • Screening phone calls and routing callers to the appropriate party
  • Dependable and Responsible
  • Excellent Communication
  • Attention to Detail
  • Excellent Computer Skills

Accomplishments

  • Achieved ,Team Player Award, through effectively going above and beyond. Maintaining a great attitude while stepping up to learn a new role quickly with short notice.

Timeline

Police Records/Evidence Clerk - Nixa Police Department
09.2017 - Current
Records/Evidence Clerk - Greene County Sheriff's Office
12.2013 - 12.2015
Phlebotomy Intern - Adult Medicine And Endocrinology
08.2012 - 08.2012
Temporary Associate - PFI Western Store
11.2010 - 01.2011
Store Associate/Shift Lead - Andy's Frozen Custard
05.2008 - 12.2013
Waitress/Hostess - Scramblers Restaurant
09.2006 - 12.2007
Ozarks Technical Community College - No Degree, General Education
NorthWest Arkansas Community College - No Degree, General Education
Clever High School - High School Diploma,

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Eleena Webb