Elen Adamyan
Walpole,MA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Business Support Specialist
Smith Brothers Insurance, LLC
Glastonbury, CT
04.2023 - Current
- Complete policy change requests, correct policy errors, order loss runs, research billing inquiries, etc.
- Follow department and company defined processes, procedures, and workflows, within specified timelines, to drive consistency and efficiency, with a focus on client experience
- Provide prompt service, while ensuring all relevant data and information are properly tracked in our agency management system
- Utilize agency management system for daily activities, documentation, and other duties as assigned
- Demonstrate flexibility to take on additional responsibilities and projects as assigned
- Participate in Organic Growth meetings and internal learning and development sessions
- Work on projects and other work as assigned
- Support and demonstrate the core values of our agency: trust, respect, creativity, and fun
Operations Support Specialist
Smith Brothers insurance, LLC
Glastonbury, CT
09.2022 - 04.2023
- Access and navigate carrier websites to obtain policy documents
- Issue, print, and mail certificates of insurance
- Assist Account Managers with specific steps in the renewal process for certain types of policies
- Update client information in the agency management system as requested
- Create and format letters using appropriate format, using a variety of business tools
- Utilize agency management system for daily activities, documentation and other duties as assigned
- Work on coding projects and other work as assigned
- Participate in training as well as carrier system training sessions
Retail Sales Intern
Hint Inc.
Newton, MA
05.2022 - 08.2022
- Serving as a positive ambassador for the Hint brand
- Establishing a good rapport with managers at each account and keeping in constant contact
- Following up at each location to ensure that regular ordering takes place, so current customers always have the product in stock
- Negotiating deals with store managers
- Assisting sales managers with racks, coolers, push glides, and marketing banners
- Introducing local account managers to new flavor options available from distributors
- Helping with customer demos and local events
- Ensuring price and product are properly displayed
Retail Sales Intern
Hint Inc.
Newton, MA
05.2021 - 08.2021
- Establishing a good rapport with managers at each account and keeping in constant contact
- Following up at each location to ensure that regular ordering takes place, so current customers always have the product in stock
- Assisting sales managers with racks, coolers, push glides, and marketing banners
- Introducing local account managers to new flavor options available from distributors
- Ensuring price and product are properly displayed
Education
MBA - Business Administration
Quinnipiac University
Hamden, CT05.2023
Bachelor of Science - Business Management
Quinnipiac University
Hamden, CT05.2022
Skills
- Documentation Abilities
- Time Management
- Computer Skills
- Problem - Solving Skills
- Adaptability
- Microsoft Office
- Client Support
- Communication Skills
- Organizational Skills
- Social Media
Languages
English
Armenian
Timeline
Business Support Specialist
Smith Brothers Insurance, LLC
04.2023 - Current
Operations Support Specialist
Smith Brothers insurance, LLC
09.2022 - 04.2023
Retail Sales Intern
Hint Inc.
05.2022 - 08.2022
Retail Sales Intern
Hint Inc.
05.2021 - 08.2021
MBA - Business Administration
Quinnipiac University
Bachelor of Science - Business Management
Quinnipiac University
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