Elena Abbott
Mesa,AZ
Summary
Dedicated and detail-oriented Compliance Analyst with a proven track record of ensuring adherence to regulatory standards and mitigating risk within the financial industry. Possessing strong analytical skills and a comprehensive understanding of compliance frameworks, seeking to contribute expertise in ensuring organizational compliance and integrity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Assurance II
Upgrade
2021.10 - Current
- Implemented and maintained quality standards and procedures to ensure compliance with regulatory requirements and customer expectations
- Developed and updated quality documentation, including procedures, work instructions, and forms.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations
- Conducted thorough assessments of regulatory requirements and ensured adherence to applicable laws and regulations
- Analyzed quality data and performed root cause analysis to identify trends and implement corrective actions
- Collaborated with production teams to resolve quality-related issues and implement preventive measures
- Provided training and guidance to employees on quality standards and procedures
- Conducted regular audits and inspections to assess compliance with quality standards and identify areas for improvement
Mortgage Underwriter
Bank of America
2013.01 - 2021.10
- Document loan history, respond to customers, investors, vendors and authorized 3rd parties inquires, research and/ or resolve inquires, analyze request per policy and procedures to ensure proper action, and maintain routine transaction per customer
- Accomplished multiple tasks within established timeframes
- Trained staff on operating procedures and company services.
- Discuss and respond to inquiries regarding loan types and terms (i.e. VA, FHA, Conventional, ARM).
- Processed mortgage loans, which included purchases and refinancing of conventional loans and FHA streamlines.
Education
No Degree - Electrician
UEI College
01.2023
Skills
- Decision-making
- Team leadership Skills
- Punctual
- Logical, analytical thinking ability
- Integrity
- Certified Compliance Professional (CCP)
- Data Entry
- Regulatory Compliance
- Risk Assessment
- Policy Development
- Audit and Monitoring
- Financial Analysis
- Tableau Proficient
- Staff Training
- Training solutions development
- Excellent Oral and Written Communication
- Notary Public Certification
- Knowledge of general accounting principles/procedures
- Underwriting Guidelines Understanding
- Compliance Reporting
- Communication Skills
- Title Examination Expertise
- Deadline Oriented Approach
- Critical Thinking
- Corporate Training Programs
- Coaching Techniques
- Ethical Leadership
- Training Program Development
Certification
- Notary Certification
Timeline
Quality Assurance II
Upgrade
2021.10 - Current
Mortgage Underwriter
Bank of America
2013.01 - 2021.10
No Degree - Electrician
UEI College
- Notary Certification
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