Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
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Elena Ashniakova

Austin,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Digital Content Reviewer

Accenture
Austin, TX
08.2022 - Current
  • Maintain a quality score of over 95% for 12 months, demonstrate consistent high performance and attention to detail.
  • Collaborate closely with technical staff to ensure the effective development and deployment of novel technologies and initiatives to improve content moderation processes and efficiency.
  • Verify the technical accuracy of IT-related content, such as software documentation, user guides, and technical specifications
  • Monitor and enforce client rules and policies across multiple platforms, including content moderation, fraud detection, and abuse prevention.
  • Analyze data, generate reports on safety metrics, incidents, and trends, and provide recommendations for
    improvement to senior leadership.

Learning Ambassador

Amazon.com
Austin, TX
10.2021 - Current
  • Explain rules and policies that new associates follow when working at an Amazon site
  • Answer questions and provide guidance to new associates in relation to their path
  • Support Amazon's warehouse operations by receiving, carrying out inputs, sorting, loading, unloading products, and executing other necessary warehouse activities as required.

Submission Officer

VFS Global Services
Tyumen, Russia
09.2018 - 08.2021
  • Supported customers with different inquiries about the visa process
  • Trouble shoot IT issues with the help of the remote IT Service Desk
  • Provided assistance to clients
  • Processed applications and data entry in the customized VFS software, including digitalization of documents.

Education

Bachelor of Science in Computer Science -

Southern New Hampshire University
true
04-2026

High school diploma -

Tyumen
06.2009

Skills

  • SQL
  • Python (beginner level)
  • JavaScript (beginner level)
  • MatLab
  • Decision-Making
  • Comparative analysis
  • Attention to Detail
  • Effective Communication
  • Critical Thinking

Certification

  • edX Verified Certificate for Bitcoin and Cryptocurrencies from University of California, Berkley
  • Foundations of Digital Marketing and E-commerce from Google

Languages

Russian
Native/ Bilingual

Timeline

Digital Content Reviewer

Accenture
08.2022 - Current

Learning Ambassador

Amazon.com
10.2021 - Current

Submission Officer

VFS Global Services
09.2018 - 08.2021

Bachelor of Science in Computer Science -

Southern New Hampshire University

High school diploma -

Tyumen

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Elena Ashniakova