Summary
Overview
Work History
Education
Skills
Timeline
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Elena Bennett

Summary

Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks.

Overview

4
4
years of professional experience

Work History

Receptionist

Bridgeville Animal Hospital
10.2023 - Current
  • Handling incoming and outbound phone calls.
  • Utilizing problem-solving abilities to aid clients and their animals.
  • Scheduling appointments for both new and returning client pets using Cornerstone software.
  • Accomplishing daily appointment reminders through phone call and text message.
  • Conducting follow-up calls for surgeries.
  • Obtaining patient records in preparation for upcoming appointments.
  • Accepting payments as necessary for the services rendered.
  • Compiling patient charts for next day appointments.
  • Handling both verbal and written medication requests.
  • Executing opening and closing procedures

Patient Care Coordinator

Family Vet Care Center
11.2021 - 10.2023
  • Handling incoming and outbound phone calls.
  • Utilizing problem-solving abilities to aid clients and their animals.
  • Scheduling appointments for both new and returning client pets using the Ezyvet software.
  • Accomplishing daily appointment reminders through various communication channels.
  • Conducting follow-up calls for sick and wellness appointments.
  • Obtaining patient records in preparation for upcoming appointments.
  • Accepting payments as necessary for the services rendered.
  • Compiling patient charts and surgical charts.
  • Handling both verbal and written medication requests.
  • Executing opening and closing procedures

Pharmacy Assistant

UPMC Mercy Hospital
03.2020 - 11.2021
  • Conducting hourly deliveries to all primary units within the hospital, including ancillary units.
  • Verifying that all medications are stored correctly and in accordance with the corresponding patients' prescriptions.
  • Choosing and appropriately packaging medication as orders arrive
  • Performing robotic tasks, including replenishing stock, removing newly placed medication orders, and addressing any troubleshooting needs.
  • Utilizing an Accudose on a daily basis, which involves restocking medication for the nursing staff, addressing any system issues or glitches, and removing expired medication as necessary.
  • Receiving spoken directives from pharmacists, pharmacy technicians, or other relevant personnel.

Education

High School Diploma -

Carrick High School
Pittsburgh, PA

Skills

  • Basic Computer Skills
  • Customer Service
  • Multitasking Abilities
  • Attention to Detail
  • Punctual and Hardworking

Timeline

Receptionist

Bridgeville Animal Hospital
10.2023 - Current

Patient Care Coordinator

Family Vet Care Center
11.2021 - 10.2023

Pharmacy Assistant

UPMC Mercy Hospital
03.2020 - 11.2021

High School Diploma -

Carrick High School

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Elena Bennett