Elena V. Christian
White Plains,NY
Summary
Multitalented Administrative assistant with over twenty years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities.
Overview
21
21
years of professional experience
Work History
Executive Assistant
Dr.Parinda Parikh Psychiatrist, Arc Psychiatric Associates
07.2014 - Current
- Managing and motivating several staff through supervision, training and coaching on duties and daily operational activities.
- Complete insurance verifications and prior authorizations for medications and procedures
- Communication with patients with compassion while keeping medical information private.
- Opened, read and replied to e-mails, letters and correspondence on behalf of physicians
- Managing high call volume with proper phone etiquette.
- Monitored office equipment and scheduled repairs.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Trained TMS Neurostar Technician
Administrative Assistant, Assistant Medical Director
NYPH Westchester
12.2013 - 07.2014
- Scheduling meetings and maintaining Outlook calendar
- Taking minutes for several committee meetings
- Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
- Introduced, oriented and mentored new physicians and oversaw training programs and development of other staff.
- Maintaining multiline phone coverage
- Maintaining hospital faculty’s vacation time
- Scheduled appointments, meetings and events for management staff.
- Compiled and produced presentations and reports as directed by leadership team.
Registrar
St.John’s Riverside Hospital Dobbs Ferry
08.2012 - 01.2013
- Registers /admits patients including inpatient and outpatient procedures via Meditech
- Interviewed patients to collect information for registration process
- Collected payments or copays at time of service
- Knowledgeable of different health insurance ICD 10 Coding
Staff Assistant
Safety Clinic
06.2009 - 01.2013
- NYPHWestchester
- Welcoming new staff and patients upon entrance
- Posting bills for EKG & Physical Therapy
- Registering patients for lab work via Eagle systems
- Collecting data and creating statistics
- Collaborated with members of health care team to coordinate and implement plans for patient care.
- Kept front desk presentable, managing incoming calls and visitors with utmost professionalism.
- Maintained confidentiality of records relating to hospital staff
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Attended training programs and seminars to continue level of competency.
Mental Health Worker, Day Program
NYPH Westchester
01.2008 - 06.2010
- Division Bard House Children's, Observing and de escalating mentally and emotionally disturbed children
- Knowledge of points and rewards system to promote positive behaviors
- Trained in nonviolent crisis prevention for the aggressive patient
- Co leading social skills and transition groups
- Collaborate with educational & clinical staff
- Participating in interdisciplinary rounds, and team meetings
ECT
Electrical Convulsive Therapy
01.2003 - 01.2008
- Monitoring patients vital signs during post recovery and administering oxygen, removing IV’s
- Preparing patient for treatment applying EKG, & EEG leads
- Stocking and ordering supplies
- Collecting issues and deficiencies and completing Quality Assurance reports
Skills
- Proficient user of
- MS Office (Word, Access and Outlook
- Strong Problem Solver
- Excel Spreadsheets
- Social Media Knowledge
- Bookkeeping and Basic Accounting
- Meeting Minutes
- Calendar and Scheduling Software
- Insurance Verification
- EMR Software
- ICD-10 Coding
Timeline
Executive Assistant
Dr.Parinda Parikh Psychiatrist, Arc Psychiatric Associates
07.2014 - Current
Administrative Assistant, Assistant Medical Director
NYPH Westchester
12.2013 - 07.2014
Registrar
St.John’s Riverside Hospital Dobbs Ferry
08.2012 - 01.2013
Staff Assistant
Safety Clinic
06.2009 - 01.2013
Mental Health Worker, Day Program
NYPH Westchester
01.2008 - 06.2010
ECT
Electrical Convulsive Therapy
01.2003 - 01.2008
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