Elena Clark
Jacksonville,FL
Summary
Organized retail professional prepared to excel in supervisory capacity. Proven ability to manage store functions efficiently and support team members in achieving operational goals. Known for reliability and adaptability, effectively managing changing priorities and maintaining store standards. Skills include team leadership and operational oversight.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Key Holder
Parlor Donuts
St. Johns, FL
07.2023 - Current
- Managed daily store operations, ensuring optimal inventory levels and product availability.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Oversaw cash handling processes, maintaining accuracy in transactions and deposits.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
Restaurant Team Member
Maple Street Biscuit Company
Gainesville, FL
10.2022 - 07.2023
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Collaborated with team members to ensure efficient restaurant operations during peak hours.
- Maintained cleanliness and organization of dining area, adhering to food safety standards.
- Assisted in training new staff, fostering a collaborative and supportive work environment.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Shift Leader
The Mini Bar Donuts
Fleming Island, FL
02.2022 - 08.2022
- Supervised daily operations to ensure efficient production and high-quality standards.
- Trained and mentored staff on best practices in donut preparation and customer service.
- Implemented process improvements that enhanced workflow efficiency and reduced waste.
- Managed inventory levels, ensuring adequate supplies for peak demand periods.
Store Clerk
Gretchen’s Hallmark
Fleming Island, FL
08.2020 - 08.2022
- Managed customer transactions efficiently and accurately, ensuring prompt service delivery.
- Assisted in inventory management, maintaining stock levels and organizing merchandise displays.
- Implemented visual merchandising strategies that improved product visibility and appeal.
- Collaborated with team members to optimize workflow and enhance overall store operations.
- Monitored sales floor activities to ensure compliance with company policies and procedures.
Hostess
O’Charleys
Fleming Island, FL
10.2018 - 10.2019
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system efficiently to optimize seating arrangements.
- Maintained cleanliness and organization of front-of-house areas for optimal guest experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
University of North Florida
Jacksonville, FL03-2026
High School - undefined
Fleming Island High School
Fleming Island06-2020
Skills
- CPR Certified
- Certified Rescue Scuba Diver
- Verbal Communication
- Multitasking
- Experience with Taking Care of Children of a Variety of Ages
Certification
Manager ServSafe Certification (expires 2029)
LANGUAGES
English
Semi-Fluent in American Sign Language
Timeline
Key Holder
Parlor Donuts
07.2023 - Current
Restaurant Team Member
Maple Street Biscuit Company
10.2022 - 07.2023
Shift Leader
The Mini Bar Donuts
02.2022 - 08.2022
Store Clerk
Gretchen’s Hallmark
08.2020 - 08.2022
Hostess
O’Charleys
10.2018 - 10.2019
High School - undefined
Fleming Island High School
University of North Florida