Stefani Gutierrez
Marshalltown,IA
Overview
8
8
years of professional experience
Work History
Key Holder
Fridley Theatres
Marshalltown, IA
06.2023 - Current
- Guided customers in product selection and resolved complaints to improve customer satisfaction.
- Trained new employees on operational procedures and customer service standards to enhance team effectiveness.
- Managed cash and financial transactions, ensuring accuracy and integrity.
- Ensured store was opened and closed in a timely manner according to company policies.
- Maintained cleanliness and organization throughout the theater premises at all times.
Detassler/Rouger/Checker
Rosenberger Detassling
07.2021 - 09.2022
- Conducted field inspections to maintain quality control and ensure proper detasseling techniques.
- Trained new workers on detasseling methods and procedures to enhance team capabilities.
- Coordinated with team members to complete tasks on schedule.
- Followed safety protocols to ensure a secure working environment.
Certified Referee
U.S Soccer Federation, MASC
03.2018 - 05.2022
- Enforced game rules to promote fair play and uphold sportsmanship standards.
- Collaborated with officials to ensure seamless game flow and accurate timing.
- Communicated rule interpretations to players, enhancing understanding and compliance during games.
Education
Dental Assisting -
Marshalltown Community College
Marshalltown, IA04-2026
Highschool Diploma -
Marshalltown Highschool
Marshalltown, IA06-2025
Skills
- Customer Service experience
- Cash handling
- Time Management
- Workplace safety
- Infection control
- CPR Certified
- Team collaboration
- Quicker Learner
- Seal of Biliteracy
Awards
- Infection Control Certificate
- RHS Certificate
- Seal of Biliteracy-Spanish
- Active PTK Honor Society Member
- National Honor Society Member
- Honor Roll/ Dean list
Timeline
Key Holder
Fridley Theatres
06.2023 - Current
Detassler/Rouger/Checker
Rosenberger Detassling
07.2021 - 09.2022
Certified Referee
U.S Soccer Federation, MASC
03.2018 - 05.2022
Dental Assisting -
Marshalltown Community College
Highschool Diploma -
Marshalltown Highschool