Tracy Carbone
Sharpsburg,GA
Summary
Experienced customer-focused retail professional with a can-do attitude and a strong drive to succeed. Committed to taking retail operations to the next level by delivering exceptional customer experiences and maintaining a neat, clean and organized store environment.
Overview
20
20
years of professional experience
Work History
PT Sales Lead/ Key Holder
Chico's
10.2024 - 05.2026
- Established strong relationships with key clients, enhancing customer loyalty and repeat business opportunities.
- Optimized inventory management to meet sales demand without overstocking.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
FT Zone Lead-Seasonal Departments
At Home Group Inc.
02.2023 - 08.2024
- Provided expertise in visual standards, merchandising techniques, fixturing, and implementation of all in-store marketing elements as well as in-store promotions
- Served as a role model, coach and mentor in all areas as it relates to customer satisfaction in order to continuously grow store sales over 7 million
- Utilized store financial and business data, including sales and expenses, to improve all metrics while maintaining a neat, clean and organized store
Visual Merchandiser
Ethan Allen Global Inc.
02.2022 - 11.2022
- Worked with District Visual Manager to implement new displays, store layout changes, price changes as well as manage all new and discontinued inventory
Administrative Assistant to the President
Darnell Accounting Grp, P.C.
01.2018 - 01.2021
Store Manager
Kirkland's Inc.
01.2006 - 01.2018
- Exceeded sales goal by 10%, with an impressive top ranking in EBITDA, inventory turn, shrink control and customer service excellence
- Developed and maintained a culture of hospitality as well as a positive work environment by cultivating strong relationships both internally and externally
- Built high performance teams through recruiting, selection, hiring and developing talent to fill a strong bench of future leaders
Education
Bachelor of Science - Apparel Merchandising, Design & Production
Auburn University
Auburn, ALSkills
- Customer service experience
- Strong communication skills
- Open availability
- Capable of multitasking
Timeline
PT Sales Lead/ Key Holder
Chico's
10.2024 - 05.2026
FT Zone Lead-Seasonal Departments
At Home Group Inc.
02.2023 - 08.2024
Visual Merchandiser
Ethan Allen Global Inc.
02.2022 - 11.2022
Administrative Assistant to the President
Darnell Accounting Grp, P.C.
01.2018 - 01.2021
Store Manager
Kirkland's Inc.
01.2006 - 01.2018
Bachelor of Science - Apparel Merchandising, Design & Production
Auburn University